RQ11499 - Software Developer - CRM - Senior

Maarut; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Maarut is seeking an experienced Sales, Revenue, or CS Operations professional to optimize CRM-driven workflows, data accuracy, and reporting across SaaS environments. The role emphasizes configuring CRM, managing revenue tools, and improving process adoption.

Ideal candidates bring hands-on CRM experience, 4+ years in related ops, and a strong ability to align data with policy and reporting requirements. Toronto-based or nearby candidates preferred.

Qualifications

• 4+ years in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong operational judgment and problem-solving skills.
• Strong understanding of data accuracy, reporting, and workflow management.

Responsibilities

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Skills

CRM configuration

Workflow management

Data reporting

Operational judgment

Data accuracy

Tools

Quoting tools

Billing systems

Ticketing systems

Job description

Sales / Revenue / CS Operations Expert. We are looking for experienced Sales, Revenue, or Customer Success Operations professionals. CRM expertise and operational judgment. The role focuses on improving workflows, data accuracy, reporting, and revenue operations across SaaS environments.

Key Responsibilities

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Requirements

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong operational judgment and problem-solving skills.
• Strong understanding of data accuracy, reporting, and workflow management.