Room Attendant - Seasonal

The Wickaninnish Inn; Tofino; Presencial; CAD 23.000 - 32.000; A tiempo parcial

Descripción de la vacante

The Wickaninnish Inn Ltd. in Canada is seeking a Room Attendant for a co-op/internship placement from May to October. You will learn the ropes of a high-end Relais & Châteaux property while delivering exceptional guest service and helping set up rooms to surpass top hospitality standards.

Ideal candidates bring a positive, proactive attitude, a professional appearance, and a willingness to learn in a team-driven environment. Evening and weekend shifts are required.

Formación

• Willingness to learn in a team environment and exceed standards.
• Exemplary guest service skills and a proactive attitude.
• Professional grooming and a positive, calm demeanor.
• Ability to multi-task in a busy hotel setting and think creatively.
• Excellent interpersonal and verbal communication; English fluency required.

Responsabilidades

• Ensure efficient and personalized guest service meeting and exceeding standards.
• Be front line contact for housekeeping needs and ensure guest experience exceeds expectations.
• Project a friendly and professional demeanor to guests and make them feel at home.
• Handle cash and gratuities with honesty and discretion.
• Keep work area clean, tidy and fully stocked.
• Complete administrative duties and proper documentation.
• Keep all Inn guests safe and free from harm.

Conocimientos

Guest service

Teamwork

Positivity

Professionalism

Communication

Problem solving

Descripción del empleo

Join our Housekeeping Team as a Room Attendant where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure’s World’s Best Hotels.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

The department prides itself on setting the stage for guests; one day you could be helping set a room up for a surprise birthday with balloons and twinkle lights and the next day tasked to ensure that a guest’s special pillow is in the room prior to their arrival.

This position is available for co-op/internship placements (May - October).

As a Room Attendant you will:

• Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.
• Be one of the front line contacts for guests requiring Housekeeping assistance, committed to ensuring the guests' Wickaninnish Inn experience exceeds their expectations.
• Project a friendly and professional demeanor to guests, making them feel welcome and at home while at the Inn.
• Handle cash and gratuities with accuracy, honesty and discretion.
• Keep work area clean, tidy and fully stocked.
• Complete all necessary administrative duties so work is properly documented.
• Keep all Inn guests safe and free from harm.

The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.

Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:

• The willingness to learn in a team environment while striving to exceed Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.
• Exemplary guest service skills and a demonstrated willingness to exceed guest expectations.
• The desire to be part of a world-class Housekeeping/Guest Service Team.
• A professionally groomed appearance.
• A positive and pro-active attitude.
• A calm and capable demeanor.
• The ability to multi-task in a busy environment and creative problem solving skills are necessary.
• Excellent interpersonal and verbal communication skills are needed. Full command of the English language is required.
• The flexibility and enthusiasm to work evenings and weekends.
• Previous experience in a full service hotel is an asset.
• The ability to make a commitment to the position for a mutually understood and agreed upon period of time.

Salary/Wage: $20.00 per hour.