Room Attendant (Part Time)

The Cove Lakeside Resort; West Kelowna; Sur place; CAD 25 000 - 35 000; Temps partiel

Avantages offerts par ce poste

Health benefits

Employee discount program

Employee events & incentives

On-the-job training

Résumé du poste

The Cove Lakeside Resort in West Kelowna, British Columbia, a luxury all-suite resort, seeks a Room Attendant to provide clean, comfortable rooms with high cleanliness standards. The role offers part-time, on-site work with competitive hourly wages and seasonal bonus opportunities.

You will be responsible for preparing rooms, restocking supplies, reporting damages, and delivering exceptional guest service in a tranquil waterfront setting within the Okanagan Valley.

Qualifications

• Handles pressure and can multi-task
• Keen eye for detail
• Self-starter with time management skills
• Excellent verbal and written communication
• Knowledge of WHMIS and chemical use
• Flexible, efficient and punctual
• Able to work independently or in a team
• Performs duties of House/Spaces Attendant as required
• Able to move, lift and carry up to 30 pounds without assistance
• Able to reach overhead and bend/twist/stretch as needed
• Standing, sitting or walking for extended periods
• Legally eligible to work in Canada

Responsabilités

• Strip vacant guest rooms of bedding, towels and trash.
• Clean guest rooms to high standards of cleanliness and presentation.
• Restock toiletries, linen and supplies efficiently.
• Inspect furnishings, draperies and utensils for condition.
• Report damages and maintenance needs.
• Report lost and found items per resort procedures.
• Return and restock carts at shift end.
• Carry out deep cleaning as required.
• Provide exceptional guest service and handle inquiries.
• Perform duties of House Attendant or Public Spaces Attendant as required.

Description du poste

The Cove Lakeside Resort located in West Kelowna, British Columbia's beautiful Okanagan Valley is a luxury all-suite resort. With a tranquil waterfront setting and majestic views of Okanagan Lake, we are a place where the beauty and solitude of nature is just 15 minutes from the shops and restaurants of downtown Kelowna.

The Cove Lakeside Resort provides competitive employment packages for its team members, including health benefits, competitive wages, employee discount program, employee events and incentives, on the job training and opportunities for advancement.

As an equal opportunity employer built on service excellence, our reputation is strengthened through our vision, mission and core values with the most important component our employees. Without dedicated individuals on our team, we would not have achieved the level of success that we have come to be so proud of today. If you are looking for a long-term career or a start to a rewarding career in hospitality join our team of service excellence superstars today!

Overview

The Room Attendant is responsible for providing our guests a clean and comfortable room, while achieving high standards of cleanliness.

Responsibilities

• Strip vacant guest rooms of bedding, towels, garbage etc.
• Clean guest rooms as allocated achieving exceptional standards of cleanliness and presentation at all times.
• Replenish room supplies including toiletries, linen and terry in an efficient and cost-effective manner.
• Inspect condition of all room furnishings, draperies, hotel provided kitchen house wares and supplies including, coffee makers, dishes, cutlery, etc.
• Report all damages and/or require maintenance.
• Report all lost and found following Resort procedures.
• Return and restock carts at the end of shift.
• Carryout deep cleaning as required.
• Provide guests with exceptional customer services when addressing questions, concerns or complaints
• Perform duties of House Attendant or Public Spaces Attendant as required.

Requirements

• Works well under pressure, can multi-task and is able to prioritize.
• Possess a keen eye for detail.
• Self-starter, with time management and organizational skills.
• Excellent communication skills (verbal and written).
• Knowledge of WHIMS and chemical use.
• Flexible, efficient and punctual.
• Able to work independently, or team environment.
• Perform the duties of the House Attendant or Public Spaces Attendant as required.
• Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance.
• Able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, or walk for an extended periods of time.
• Qualified applicants must be legally eligible to work in Canada and, where applicable, possess a valid work or study permit that allows the candidate to fulfill the requirements of the role.

Wage: $21.85 per hour plus summer incentive bonus.

Job Type: Permanent

Schedule: Part Time - including weekends and holidays

We thank all interested candidates for their application; only those selected for an interview will be contacted.