House Attendant - Evenings

The Cove Lakeside Resort; West Kelowna; On-site; CAD 28,000 - 32,000; Part time

Job summary

The Cove Lakeside Resort in West Kelowna, British Columbia, invites applications for a House Attendant to maintain exceptional guest service through high standards of cleanliness and timely responses to requests.

This part-time, permanent role involves teamwork, lifting up to 30 pounds, and a wage of $21.20 per hour. Benefits and company programs are available to eligible team members.

Qualifications

• High School graduation required.
• Ability to multitask, work under pressure, and prioritize.
• Attention to detail and strong organizational skills.
• Effective verbal and written communication.
• Ability to lift up to 30 pounds and be physically capable.
• Legal eligibility to work in Canada.

Responsibilities

• Respond to guest requests in a timely and courteous manner.
• Strip and prepare rooms and bedding as needed.
• Prepare laundry for onsite or offsite facilities.
• Process laundry including sorting, washing, and folding.
• Clean and maintain meeting spaces, pool area, and back-of-house areas.
• Report damages and maintenance needs.
• Assist with training other team members.
• Perform duties of House Attendant or Public Spaces Attendant as required.

Skills

Attention to detail

Multitasking

Time management

Communication skills

Safety knowledge

Education

High School Graduation

Tools

WHMIS knowledge

Job description

The Cove Lakeside Resort located in West Kelowna, British Columbia's beautiful Okanagan Valley is a luxury all-suite resort. With a tranquil waterfront setting and majestic views of Okanagan Lake, we are a place where the beauty and solitude of nature is just 15 minutes from the shops and restaurants of downtown Kelowna.

The Cove Lakeside Resort provides competitive employment packages for its team members, including health benefits, competitive wages, employee discount program, employee events and incentives, on the job training and opportunities for advancement.

As an equal opportunity employer built on service excellence, our reputation is strengthened through our vision, mission and core values with the most important component our employees. Without dedicated individuals on our team, we would not have achieved the level of success that we have come to be so proud of today. If you are looking for a long-term career or a start to a rewarding career in hospitality join our team of service excellence superstars today!

Overview

The House Attendant is responsible for providing exceptional guest service through high standards of cleanliness and a timely response to guest requests.

RESPONSIBILITIES & DUTIES:

• Respond to guests requests in a timely and courteous manner.
• Strip vacant guest rooms of bedding, towels, garbage etc.
• Prepare laundry for either onsite or offsite laundry.
• Process laundry including treating stains, loading, unloading and folding.
• Clean and maintain meeting spaces, pool area, BBQ's, ice machine areas, and back of house areas.
• Ensure all storage rooms, supplies and equipment are kept stocked and in a neat and orderly fashion.
• Understand and make certain the correct usage, storage and handling of all cleaning agents, materials, equipment and chemicals.
• Report all damages and/or maintenance requirements.
• Report all lost and found following Resort procedures.
• Maintain and organize the pool area (during summer season only).
• Complete rug, carpet and upholstered furniture cleaning as required.
• Maintain housekeeping carts in a clean and orderly fashion.
• Remove trash/dirty laundry from outside guest room doors.
• Assist with the training of other team members.
• Perform duties of House Attendant or Public Spaces Attendant as required.

Requirements

• High School Graduation
• Works well under pressure, can multi-task and is able to prioritize.
• Possess a keen eye for detail.
• Self-starter, with time management and organizational skills.
• Excellent communication skills (verbal and written).
• Knowledge of WHIMS and chemical use.
• Flexible, efficient and punctual.
• Able to work independently, or team environment.
• Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance.
• Able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, or walk for an extended periods of time.
• Qualified applicants must be legally eligible to work in Canada and, where applicable, possess a valid work or study permit that allows the candidate to fulfill the requirements of the role.

Wage:

$21.20per hour

Job Type:

Permanent

Schedule:

Part Time - including weekends, holidays and evenings.

We thank all interested candidates for their application; only those selected for an interview will be contacted.