Robotics & Software Platform Documentation Specialist

Vention

Montreal (administrative region)

Hybrid

CAD 70,000 - 95,000

Full time

14 days+

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Benefits offered by this job

Hybrid work model

Two paid volunteering days per year

Comprehensive benefits starting day 1

Job summary

Vention, based in North America and Europe, seeks a Technical Writer to craft hardware and software documentation for its AI‑powered factory platform. You will partner with engineers and product managers to capture technical details and shape clear, user‑friendly content across product lines.

You’ll build and maintain guides, API references, and knowledge-base content, ensuring consistency with style guides while meeting launch timelines. A hybrid work model and growth opportunities are offered.

Qualifications

Bachelor's degree in Engineering, Technical Writing, or a related field (or equivalent hands‑on experience in an industrial/automation environment).
Experience translating complex technical concepts into clear, structured documentation for diverse audiences.
Comfortable with working directly with engineers and product managers to extract and validate technical details.
Strong organizational skills with the ability to manage multiple documentation projects across product lines and stakeholders.
Excellent written communication skills in English; maintain a consistent tone across high content volumes.
Able to work in a fast-paced environment with tight deadlines and strong time management.

Responsibilities

Write and maintain hardware documentation including assembly instructions and wiring diagrams.
Write and maintain software documentation including user guides, API references, and release notes.
Develop knowledge base content to reduce support tickets and improve self-service.
Collaborate with Product Managers and Engineering to gather requirements and translate them into clear docs.
Establish and maintain documentation standards, templates, and style guides for consistency.
Audit and update documentation to align with product launches and lifecycle changes.
Create internal references (safety/certification docs) to support compliance and certification.
Incorporate diagrams, screenshots, and video into documentation with UX/engineering.
Collect feedback from customers, sales, and support to improve coverage.
Support product launches by aligning docs with go-to-market timelines.
Manage content pipeline across product lines and stakeholders.
Collaborate with User Education & Community Lead on user-centric docs.