Robotic Field Service Engineer

FANUC America Corporation; Mississauga; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in automation technology is seeking a Robotic Field Service Engineer to provide onsite support for FANUC robots. The role requires extensive travel, troubleshooting skills, and a strong understanding of mechanical and electrical systems. Competitive pay and benefits are offered, along with opportunities for career development.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Pension Plan

Tuition Reimbursement

Qualifications

• At least ten years of experience in robotics, automation, or manufacturing.
• Experience in robot assembly, disassembly, and troubleshooting.

Responsibilities

• Troubleshoot, repair, and maintain FANUC Robots and peripheral equipment.
• Provide phone and email support to resolve operational issues.
• Travel to customer sites as required (up to 90%).

Skills

Communication

Troubleshooting

Mechanical Systems

Electrical Systems

Automation Systems

Education

College diploma in Robotics

Electro-Mechanical Engineering

Tools

Technical Schematics

Job description

Join to apply for the Robotic Field Service Engineer role at FANUC America Corporation.

At FANUC Canada Ltd., we are passionate about our customers, employees, and the work we perform. We foster a workplace where talents are embraced, and results are encouraged and supported.

We are seeking an experienced Robot Field Service Technician to provide onsite repair, troubleshooting, programming, or maintenance services for FANUC robots and related equipment. The technician will work at the Mississauga location, coordinate activities, provide hotline support, and travel as needed to customer sites, including occasional overnight stays. The role involves long hours, nights, weekends, and holidays, requiring adherence to FANUC Canada’s work standards.

This position reports to the Supervisor - Service and Installation in the Canada Service group.

Primary Responsibilities

1. Troubleshoot, repair, and maintain FANUC Robots, controllers, and peripheral equipment.
2. Provide phone and email support to resolve operational issues and coordinate spare parts deliveries.
3. Communicate effectively within FANUC and with customers.
4. Maintain a service toolkit and documentation for rapid response.
5. Coordinate activities with the Service Supervisor/Manager.
6. Respond to after-hours support calls on a rotating basis.
7. Travel to customer sites as required (up to 90%).

Candidate Requirements

1. College diploma or equivalent in Robotics, Electro-Mechanical Engineering, or related fields, or relevant experience.
2. At least ten years of experience in robotics, automation, or manufacturing.
3. Valid driver’s license and ability to travel extensively within the service area and occasionally to the US.
4. Experience in robot assembly, disassembly, and troubleshooting, preferably in OEM or automotive manufacturing environments.
5. Strong understanding of mechanical, electrical, and automation systems.
6. Proficiency in interpreting technical schematics and documentation.
7. Excellent communication skills and ability to work independently in demanding environments.
8. Knowledge of FANUC robots, controllers, and software is preferred.

We offer competitive pay, benefits, and opportunities for career development. Our benefits include medical, dental, vision, life insurance, pension plan, tuition reimbursement, and more.

We are an equal opportunity employer, including disabled and veterans.