Retail Team Leader: Inspire Customer Excellence

Officeworks; Cannington; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Staff discounts

Benefits program

Learning & development

Flexible rostering

Employee assistance program

Job summary

Officeworks is seeking a Retail Department Leader (Coordinator) for our Cannington store. You will lead from the front, delivering exceptional customer experiences while guiding your team with energy, focus and a positive vibe.

You’ll mentor and train your crew, energise daily performance, and ensure the store is well presented, stocked and ready to meet customer needs. We offer flexible rostering and a supportive culture.

Qualifications

• Proven retail leadership experience with a passion for customer service.
• Strong communication and team-building skills.
• Ability to lead by example in a fast-paced store environment.
• Willingness to work with rotating rosters.

Responsibilities

• Lead frontline team to deliver outstanding customer experiences.
• Coach and mentor staff to reach performance goals.
• Ensure store presentation, stock availability and merchandising.
• Collaborate with store leadership to drive results.

Skills

Retail leadership

Customer service

Communication

Team mentoring

Roster management

Job description

Officeworks is seeking a Retail Department Leader (Coordinator) for our Cannington store. You will lead from the front, delivering exceptional customer experiences while guiding your team with energy, focus and a positive vibe.

You’ll mentor and train your crew, energise daily performance, and ensure the store is well presented, stocked and ready to meet customer needs. We offer flexible rostering and a supportive culture.