Cx Leader: Empower Teams & Drive Loyalty

Endeavour Group Careers; Cannington; On-site; AUD 90,000 - 120,000; Full time

Job summary

Dan Murphy's in Cannington is seeking a Customer Experience Manager to lead a store team and drive exceptional service and inspiring merchandising that keeps customers returning.

You will develop people, coach store teams, and build an inclusive culture that values diversity and community feedback. This role provides operational exposure across the business and opportunities within the Endeavour Group network.

Qualifications

• Develop people and coach store teams.
• Drive exceptional service and merchandising to keep customers returning.
• Foster an inclusive culture that values diversity and community feedback.

Responsibilities

• Lead a store team to deliver consistent customer experiences.
• Uphold service standards and merchandise presentation.
• Provide operational exposure across the business and support enterprise initiatives.

Skills

People development

Coaching

Customer service

Merchandising

Inclusive culture

Job description

Dan Murphy's in Cannington is seeking a Customer Experience Manager to lead a store team, drive exceptional service and inspiring merchandising that keeps customers returning.

You will develop people, coach store teams, and build an inclusive culture that values diversity and community feedback. This role provides operational exposure across the business and opportunities within the Endeavour Group network.