Retail Team Lead — Beauty & Customer Experience

Kiokii Inc; Markham; On-site; CAD 35,000 - 39,000; Full time

Job summary

Kiokii Inc. in Tysons Corner Centre, Tysons, Virginia, invites applications for a Team Lead role to set the standard for service and sales excellence.

You will guide the store team, coordinate daily operations, train associates, handle customer inquiries, and ensure safety and appearance to meet company standards.

Join a fast-growing retail brand offering Asian beauty and lifestyle products with a dynamic, customer-focused environment.

Qualifications

• Minimum of 1 year of retail experience, with some leadership or supervisory experience preferred.
• Passionate about the Asian beauty industry and trends to guide staff.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.
• Able to lift up to 30 lbs.
• Knowledge of retail operations and customer service standards.

Responsibilities

• Oversee daily store operations and assist management.
• Provide direction, training, and support to associates.
• Ensure store conditions meet standards and health and safety rules.
• Assist with staffing needs and scheduling.
• Respond to customer inquiries and resolve issues.
• Drive sales by meeting targets and KPIs.
• Support store opening and setup.

Skills

Leadership

Customer service

Communication

Retail operations

Job description

Kiokii Inc. in Tysons Corner Centre, Tysons, Virginia, invites applications for a Team Lead role to set the standard for service and sales excellence.

You will guide the store team, coordinate daily operations, train associates, handle customer inquiries, and ensure safety and appearance to meet company standards.

Join a fast-growing retail brand offering Asian beauty and lifestyle products with a dynamic, customer-focused environment.