Retail Team Lead - Asian Beauty & Skincare

Kiokii Inc; Victoria; On-site; CAD 45,000 - 65,000; Full time

Job summary

Kiokii Inc. is seeking a Team Lead to set the standard for sales and customer service, guiding staff to deliver an exceptional shopping experience. You will assist the management team in daily store operations, train associates, and ensure health and safety standards are met.

The role emphasizes leadership, coaching, and driving store performance in a fast-paced environment, with opportunities to contribute to store openings and setup.

Qualifications

• Minimum 1 year in retail with supervisory experience.
• Strong communication and interpersonal skills.
• Passionate about customer service and product knowledge.
• Ability to work in a fast-paced retail environment.
• Able to lift up to 30 lbs.

Responsibilities

• Oversee daily store operations and workflows.
• Provide direction, support, and training to staff.
• Maintain store conditions and ensure health and safety standards.
• Assist staffing and scheduling as needed.
• Address customer inquiries and resolve issues.
• Drive sales performance and meet targets.
• Support store openings and setup.

Skills

Retail leadership

Leadership experience

Communication skills

Customer service

Team coordination

Job description

Kiokii Inc. is seeking a Team Lead to set the standard for sales and customer service, guiding staff to deliver an exceptional shopping experience. You will assist the management team in daily store operations, train associates, and ensure health and safety standards are met.

The role emphasizes leadership, coaching, and driving store performance in a fast-paced environment, with opportunities to contribute to store openings and setup.