Team Lead, Asian Beauty Retail

Kiokii and...; Ottawa; On-site; CAD 42,000 - 56,000; Full time

Job summary

Kiokii Inc. is opening a new store in Ottawa and seeks a Team Lead to set the standard for sales and customer service. You will guide the team to deliver an exceptional shopping experience, align staffing with business needs, and support store opening activities.

The role requires at least 1 year of retail experience with leadership exposure, strong communication, and a passion for Asian beauty trends. Ability to lift up to 30 lbs. is expected.

Qualifications

• Minimum of 1 year of retail experience, with some leadership or supervisory experience preferred.
• Passionate about the Asian beauty industry, staying up to date with products and trends to guide staff.
• Skilled in effective communication and building strong interpersonal relationships.
• Ability to work in a fast-paced and dynamic retail environment.

Responsibilities

• Oversee daily store operations and coordinate workflows with store management.
• Provide direction, support, and training to store associates.
• Maintain store conditions meeting company standards and Health and Safety regulations.
• Assist staffing to align with business needs and operations.
• Address customer inquiries and resolve issues, escalating when necessary.
• Drive sales by meeting store targets and KPIs.
• Support store openings and setup.

Skills

Retail leadership

Customer service

Communication

Team coaching

Job description

Kiokii Inc. is opening a new store in Ottawa and seeks a Team Lead to set the standard for sales and customer service. You will guide the team to deliver an exceptional shopping experience, align staffing with business needs, and support store opening activities.

The role requires at least 1 year of retail experience with leadership exposure, strong communication, and a passion for Asian beauty trends. Ability to lift up to 30 lbs. is expected.