Retail Team Lead - Asian Beauty & Guest Experience

Kiokii Inc; Edmonton; On-site; CAD 40,000 - 55,000; Full time

Job summary

Kiokii Inc. is a premier one-stop retail platform offering Asian trendy products in North America. We are seeking a Team Lead at the Southgate Centre in Edmonton to drive sales, guide staff, and uphold exceptional customer service standards.

The Team Lead will oversee daily operations, train associates, enforce health and safety standards, and support staffing as business needs evolve, while addressing customer inquiries and ensuring a superior shopping experience.

Qualifications

• Minimum of 1 year of retail experience.
• Leadership or supervisory experience preferred.

Responsibilities

• Assist store management in daily operations and coordinate workflows.
• Provide direction, support, and training to store associates.
• Maintain store conditions to meet company standards and health & safety regulations.
• Support staffing efforts to align with business needs and operations.
• Address customer inquiries and resolve issues, escalating when needed.
• Drive sales performance by meeting store targets and KPIs.
• Assist with store openings and setup.

Skills

Retail experience

Leadership

Job description

Kiokii Inc. is a premier one-stop retail platform offering Asian trendy products in North America. We are seeking a Team Lead at the Southgate Centre in Edmonton to drive sales, guide staff, and uphold exceptional customer service standards.

The Team Lead will oversee daily operations, train associates, enforce health and safety standards, and support staffing as business needs evolve, while addressing customer inquiries and ensuring a superior shopping experience.