Retail Supervisor

Whistler Personnel Solutions Inc.; Whistler Village; On-site; CAD 26,000 - 37,000; Full time

Benefits offered by this job

Spirit Ski Pass

Employee Discounts

Health Benefits

Bonus Scheme

Outdoor Day and Volunteer Days

Job summary

Whistler Personnel Solutions Inc. is seeking a Retail Supervisor to join the Store Leadership Team in Whistler, BC.

You will assist the Store Manager and Assistant Manager, lead a diverse associate team on the sales floor, and drive sales while delivering a personalized shopping experience. The position is full-time (40 hours/week) in Whistler with a starting wage of 23+ CAD per hour, plus benefits such as a spirit ski pass, employee discounts, and health benefits.

Qualifications

• High school diploma or GED preferred.
• 2–5 years of experience in a similar role or specialization.
• Ability to operate POS and inventory systems and related retail software.

Responsibilities

• Provides training and in-the-moment coaching to ensure associates engage customers and drive sales.
• Supports merchandising directives, replenishment, and store presentation standards.
• Supervises assigned department and drives sales through product knowledge and communication with leadership.
• Collaborates with leadership to ensure procedures and policies are followed and issues resolved.
• Fosters a teamwork-based store culture and upholds company values.

Skills

POS systems

Inventory management

Customer service

Communication

Education

High School Diploma or GED

Tools

POS software

Retail software tools

Job description

As a Retail Supervisor, you will be a member of the Store Leadership Team and assists the Store Manager and Assistant Store Manager in the effective operation of the store. The supervisor is responsible for providing leadership and direction to diverse associate level team members in the assigned area of responsibility. You will provide sales floor leadership to drive sales and ensure associates engage consumers to provide a personalized shopping experience.

Offering a starting wage of $23+ per hour plus spirit ski pass, employee discounts, extended health benefits etc.

About the Role, Benefits & Perks:

• Full-time, year round.
• 40hrs per week.
• Whistler, BC.
• $23+ per hour based on experience.
• Employee Discounts from our brands including Columbia, Sorel, and Mountain Hardwear.
• Spirit Ski Pass.
• Health Benefits.
• Bonus Scheme.
• Outdoor Day and Volunteer Days
• Fun, engaging, energetic team focused on helping you grow

The Perfect Candidate:

• No specific education required (High School Diploma or GED preferred)
• 2-5 years of experience in position or specialization
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• Ability to use judgment to identify and resolve day-to-day technical and operational problems.
• Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.
• Frequently in a more active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.). They may frequently use specialized equipment and may have exposure to dust and noise.
• Occasionally it requires the ability to work in place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

Responsibilities Include:

• Provides training and in-the-moment coaching to ensure associates engage consumers, make product recommendations, and leverage product knowledge to influence buying decisions. Ensures associates connect consumers to company loyalty programs and solicit feedback through consumer surveys.
• Supports store leadership in the execution of merchandising directives; ensures timely replenishment of the sales floor and maintains high store standards for product presentation and store cleanliness.
• Supervises and overseas assigned department of responsibility. Drives department sales through deep understanding of consumer needs, product training, visual merchandising, and communication of product needs and challenges with store leadership.
• Collaborates with store leadership team to ensure accurate execution of procedures and compliance with company policies. Works to resolve any problems or errors.
• Creates and maintains a store culture of teamwork; leads by example to high professional standards and demonstrates Columbia Sportswear Company values.