Full-Time Retail Supervisor

Columbia Sportswear Company; Whistler; On-site; CAD 65,904,000 - 85,411,000; Full time

Benefits offered by this job

Employee discounts

EAP program

Wellness benefits

Pension plan

Job summary

Columbia Sportswear Canada is seeking a Retail Supervisor to assist the Store Manager in daily operations and leadership of a diverse team. You will drive sales, engage customers with product knowledge, and ensure strong store presentation.

You will guide associates on loyalty programs, merchandising, and procedures while maintaining high standards and a positive store culture in a fast-paced environment.

Qualifications

• Experience operating Inventory and POS systems and other retail software tools.
• Ability to use judgment to identify and resolve day-to-day operations problems.
• Effective communication with store leadership, associates and customers.

Responsibilities

• Provide training and coaching to ensure associates engage customers and drive sales.
• Support merchandising directives and ensure timely replenishment and store cleanliness.
• Lead by example to create a teamwork culture and uphold company values.

Skills

POS systems

Product knowledge

Communication

Education

High School Diploma or GED preferred

Tools

POS software

Job description

$23+ per hour (depending on experience) 40hrs per week. Year round. 18 + years old Flexible work schedules with opportunities for advancement. Wellness time off to support your health and wellness journey Employee Discounts from all our brands including Columbia, Sorel, and Mountain Hardwear. Employee Assistance Programs (EAP) provide access to free mental health services, financial services, discounts on fitness programs, and more! Fun, engaging, energetic team focused on helping you grow!

ABOUT THE POSITION

With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations and procedures to guiding team members within an assigned area of responsibility, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company’s mission of “Connecting Active People with Their Passions.” As a Retail Supervisor, you will be a member of the Store Leadership Team and assists the Store Manager in the effective operation of the store. The supervisor is responsible for providing leadership and direction to diverse associate level team members in the assigned area of responsibility. You will provide sales floor leadership to drive sales and ensure associates engage consumers to provide a personalized shopping experience.

HOW YOU’LL MAKE A DIFFERENCE

Provides training and in-the-moment coaching to ensure associates engage consumers, make product recommendations, and leverage product knowledge to influence buying decisions. Ensures associates connect consumers to company loyalty programs and solicit feedback through consumer surveys. Supports store leadership in the execution of merchandising directives; ensures timely replenishment of the sales floor and maintains high store standards for product presentation and store cleanliness. Supervises and overseas assigned department of responsibility. Drives department sales through deep understanding of consumer needs, product training, visual merchandising, and communication of product needs and challenges with store leadership. Collaborates with store leadership team to ensure accurate execution of procedures and compliance with company policies. Works to resolve any problems or errors. Creates and maintains a store culture of teamwork; leads by example to high professional standards and demonstrates Columbia Sportswear Company values.

YOU HAVE

No specific education required (High School Diploma or GED preferred) 2-5 years of experience in position or specialization Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools. Ability to use judgment to identify and resolve day-to-day technical and operational problems. Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.

JOB CONDITIONS

Frequently in a more active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.). They may frequently use specialized equipment and may have exposure to dust and noise. Occasionally it requires the ability to work in place. Ability to communicate clearly with others. Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability. This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear Canada is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law. Columbia Sportswear Canada provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodations to complete an application, please contact Human Resources [e-mail] or call 519-644-5000 and we will work with you to meet your accommodation needs.

• We’re proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding.
• Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community.
• Benefits that can protect your family’s financial future and help you save money through our Pension plan plus a generous company match option.
• Columbia offers medical, dental, vision, life Insurance, and disability coverage.
• In addition, Columbia provides an Employee Assistance Program (EAP) which offers free wellness benefits and confidential 24/7/365 counseling services.
• We have extensive wellness benefits, including paid time off programs, and employee discounts also available.

Founded in 1938, Columbia Sportswear Company is a global leader in designing, sourcing, marketing, and distributing outdoor and active lifestyle apparel, footwear, accessories, and equipment. Our four primary brands — Columbia®, Mountain Hardwear®, SOREL® and prAna® — complement each other to address the diverse needs of active consumers and their products have gained an international reputation for their innovation, quality and performance. Learn more about our family of brands here.