retail store supervisor

The Indian supermarket; Eastern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated individual to manage sales operations and staff training. This role involves overseeing daily activities, resolving customer issues, and maintaining inventory in a fast-paced environment. The ideal candidate will demonstrate strong leadership skills, attention to detail, and the ability to multitask effectively. Join a dynamic team where your contributions will directly impact customer satisfaction and operational success. If you thrive in a collaborative atmosphere and are passionate about delivering exceptional service, this opportunity is for you!

Qualifications

• Strong client focus and reliability are essential for this role.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Assign and supervise sales workers, manage cash, and oversee payroll.
• Order merchandise and resolve customer complaints effectively.

Skills

Client focus

Reliability

Ability to multitask

Flexibility

Organized

Team player

Accurate

Tools

MS Outlook

Job description

Responsibilities

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Oversee payroll administration
• Supervise office and volunteer staff

Supervision

• 1 to 2 people
• 3-4 people

Computer and Technology Knowledge

• MS Outlook

Work Conditions and Physical Capabilities

• Fast-paced environment
• Combination of sitting, standing, walking

Personal Suitability

• Accurate
• Client focus
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask