Retail store supervisor

Kibbi; City of Lacombe; On-site; CAD 42,000 - 54,000; Full time

Job summary

Kibbi in Alberta is seeking a retail supervisor to lead sales staff and ensure smooth store operations. You will assign duties, supervise training, manage merchandise and schedules, and help drive sales performance.

You will resolve customer issues and contribute to guest satisfaction. The ideal candidate has a secondary school diploma and 1–2 years of retail experience, with English as the working language.

Qualifications

• Secondary school graduation is required.
• 1 year to less than 2 years of relevant experience in retail.
• Ability to supervise and train staff is preferred.

Responsibilities

• Assign sales workers to duties.
• Hire and train or arrange for training of staff.
• Authorize payments by cheque.
• Order merchandise.
• Authorize return of merchandise.
• Establish work schedules.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve customer requests, complaints and supply shortages.
• Organize and maintain inventory.
• Supervise and coordinate activities of workers.
• Conduct performance reviews.

Skills

Staff supervision

Retail operations

Education

Secondary school diploma

Job description

Education and Experience

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work Setting

• Retail business

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Conduct performance reviews

Employment Terms Options

• Evening

Employment Terms Options

• Morning
• Night
• Day
• Weekend

Support for Newcomers and Refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for Youths

• Offers mentorship, coaching and/or networking opportunities for youth

Support for Indigenous People

• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week