retail store supervisor

Petro-Canada; Banff; On-site; CAD 35,000 - 55,000; Full time

Job summary

A dynamic and fast-paced company is seeking a motivated individual to oversee sales operations in a retail environment. This role involves managing a team, training new staff, and ensuring customer satisfaction through effective service and merchandise management. The ideal candidate will thrive in a busy atmosphere, demonstrating strong leadership and problem-solving skills. If you are passionate about retail and ready to take on a supervisory challenge, this position offers an exciting opportunity to grow and make a significant impact in the team.

Qualifications

• 1-2 years of experience in a supervisory role.
• Strong customer service and sales management skills.

Responsibilities

• Supervise and coordinate activities of sales workers.
• Hire, train, and schedule staff effectively.
• Resolve customer complaints and manage inventory.

Skills

Sales Management

Staff Training

Customer Service

Inventory Management

Report Preparation

Education

Secondary (high) school graduation certificate

Job description

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Tasks:

1. Assign sales workers to duties
2. Hire and train or arrange for training of staff
3. Order merchandise
4. Authorize return of merchandise
5. Establish work schedules
6. Sell merchandise
7. Prepare reports on sales volumes, merchandising and personnel matters
8. Resolve issues that may arise, including customer requests, complaints and supply shortages
9. Supervise and co-ordinate activities of workers

Supervision:

5-10 people

Security and safety:

Bondable, Basic security clearance

Transportation / travel information:

Own transportation

Work conditions and physical capabilities:

Fast-paced environment, Combination of sitting, standing, walking