Retail Shift Leader - Banff

Canna Cabana; Exshaw; On-site; CAD 30,000 - 50,000; Part time

Job summary

Join a forward-thinking company in the cannabis industry as a Part Time Shift Leader! This role offers a unique opportunity to contribute to a growing organization poised for global leadership. You will assist in daily operations, oversee staff, and ensure exceptional customer service. With a focus on teamwork and sales targets, this position is perfect for dedicated individuals looking to grow their careers. Enjoy significant learning opportunities and the potential for unlimited bonuses while working in a dynamic and supportive environment.

Benefits

Growth Opportunities

Unlimited Bonus Earning Potential

Qualifications

• Minimum 2 years of retail experience, preferably in cannabis.
• Valid SellSafe and QCW licenses are mandatory.

Responsibilities

• Assist management in daily store operations and staff supervision.
• Handle customer complaints and ensure service excellence.

Skills

Sales Orientation

Customer Service Skills

Time Management

Teamwork Skills

Communication Skills

Leadership Skills

Problem-Solving Skills

Education

High School Diploma

Vocational or Technical Training

Tools

Microsoft Office Suite

Job description

Canna Cabana is actively seeking Part Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

1. Provide assistance to store management in supervising and facilitating the daily operations of the store.
2. Oversee the responsibilities of the Store Manager in the absence of SM or ASM.
3. Assist in the delivery of key personnel management when on shift and resolve customer service issues as needed.
4. Provide direction, guidance, and instruction to all store associates as required.
5. Ensure store conditions are upheld to established standards.
6. Assist in ensuring staffing levels meet business needs, only when requested.
7. Be the sales and customer service leader/role model in the absence of SM/ASM.
8. Greet and assist customers, modeling exemplary conduct for staff.
9. Ensure company policies and relevant legislation are adhered to and upheld by all staff.
10. Handle customer complaints as they arise, escalating as necessary.
11. Ensure all health, safety, and security regulations are followed and standards met on shift.
12. Achieve sales targets and store-level KPIs.
13. Ensure employees actively pursue sales goals during shifts.
14. Oversee and assist in inventory management and be accountable for inventory processes on shift.
15. Must have valid SellSafe and QCW to work in a retail cannabis store.
16. Completion of high school and college/CEGEP/vocational or technical training required.
17. Demonstrated sales and service orientation required.
18. Minimum of 2 years work experience in retail required; cannabis industry preferred.
19. Excellent time management and prioritizing skills required.
20. Ability to train and motivate staff required.
21. Skills to monitor and lead by example as required.
22. Basic office administration skills required.
23. High proficiency with Microsoft Office suite.
24. Strong teamwork skills.
25. Effective verbal and written communication skills.
26. Strong customer service and troubleshooting skills.
27. Diplomatic approach.
28. Team-building skills.
29. Understanding of applicable health and safety legislation.
30. Professional, responsive, and positive attitude.
31. Ability to work nights, holidays, weekends, and at different locations.

Why You Should Apply

1. Opportunity to work for a growing company poised to become a global leader in the cannabis industry.
2. Significant growth, experience, and learning opportunities.
3. Unlimited bonus earning potential.

Additional points

The job description reflects the general duties necessary for proper evaluation. Additional duties, responsibilities, and qualifications may apply.

We thank all applicants in advance; only those selected for an interview will be contacted.

QCW / SellSafe License is mandatory for working at any cannabis store. To obtain a QCW license, visit - https//aglc.ca/cannabis/working-cannabis-industry/requirements-retail-staff

High Tide Inc. is a leading community-grown, retail-forward cannabis enterprise and the second-largest cannabis retailer globally by store count. High Tide (HITI) operates across various sectors including retail, innovation, e-commerce, brands, CBD, wholesale, and licensing, with a significant presence in Canada and internationally. Recognized as one of Canada's Top Growing Companies, High Tide continues to expand and innovate in the cannabis industry. To learn more, visit www.hightideinc.com.