Retail Store Operations & Customer Experience Lead

The TJX Companies, Inc.; Toronto; Presencial; CAD 28.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Exclusive discounts

Training & development

Assistance programs for Associates and

Descripción de la vacante

Winners in Toronto is seeking a Retail Store Coordinator to lead and inspire delivering outstanding customer experiences in a fast-paced environment. You will drive store operations, merchandising, and teamwork, ensuring service standards and execution align with policy.

The role emphasizes collaboration, effective communication, and the ability to train Associates in service policies and product presentation to elevate store performance.

Formación

• 1-2 years in retail or service, strong grasp of customer needs and operational processes.
• Team collaboration and positive relationships are important.
• Ability to manage multiple tasks in a fast-paced environment.

Responsabilidades

• Drive operational excellence in visual merchandising, customer service, back room and merchandise processing.
• Maintain high standards of customer service and store operations with clear updates and team alignment.
• Plan, prioritize, and guide tasks while training Associates on service policies and procedures.
• Train and develop Associates in merchandise presentation and customer service.
• Enhance the store’s brand by creating eye-catching merchandise displays in key areas.

Conocimientos

Customer service

Team collaboration

Task management

Communication

Time management

Descripción del empleo

Winners in Toronto is seeking a Retail Store Coordinator to lead and inspire delivering outstanding customer experiences in a fast-paced environment. You will drive store operations, merchandising, and teamwork, ensuring service standards and execution align with policy.

The role emphasizes collaboration, effective communication, and the ability to train Associates in service policies and product presentation to elevate store performance.