Retail Store Manager

Mind Games USA

Mississauga

On-site

CAD 29,000 - 32,000

Full time

14 days+

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Benefits offered by this job

Competitive pay

Flexible scheduling

Casual dress environment

Employee discount on games, puzzles, &

Extended health benefits

Life insurance

Work in a fun, creative environment

Job summary

Mind Games is seeking a Store Manager in Mississauga to lead daily store operations, drive sales, and develop a high-performing team. You will oversee budgeting, merchandising, and customer experience to ensure profitability and excellent service.

The ideal candidate has 3+ years in retail management, strong leadership and communication skills, and a passion for games. Join a dynamic, fast-paced environment offering flexible scheduling and employee discounts.

Qualifications

3+ years of management experience in a specialty retail or customer-focused environment.
Strong leadership, coaching, and team development skills with a proven ability to recruit, hire, and train high-performing teams.
Customer-focused with excellent interpersonal, communication, and relationship-building abilities.
Expertise in sales growth, merchandising strategies, expense control, shrink reduction, and brand differentiation.
Highly organized with the ability to multi-task and drive operational excellence.

Responsibilities

Oversee daily store operations to ensure efficiency, profitability, and an exceptional customer experience.
Lead, coach, and develop a high-performing team through ongoing training, performance management, and succession planning.
Drive sales by executing business strategies, promotional initiatives, and effective merchandising plans.
Manage financial performance, including budgeting, expense control, and analysis of variances to achieve targets.
Build strong customer relationships to understand needs and enhance service delivery.
Analyze sales and financial reports to identify opportunities and implement strategies to improve performance.
Ensure compliance with company policies, as well as health and safety regulations.
Execute and monitor loss prevention and shrink control programs.

Skills

Store management

Leadership

Team development

Customer service

Sales growth

Merchandising

Budgeting

Communication

Education

Bachelor’s degree in business administration or related field

Job description

About Mind Games

Mind Games is North America’s premier specialty retailer “Where Creative Minds Come to Play”! Our stores are filled with games, puzzles, and toys for every age and occasion. We don’t just sell products, we create experiences, spark creativity, and give people the chance to explore hobbies and interests they love.

We’re looking for a driven Store Manager to lead store performance, inspire a high-performing team, and deliver an outstanding customer experience. You’ll own sales results, champion operational excellence, and foster an engaging, customer-first culture.

If you’re a dynamic retail leader who thrives in a fast-paced environment and is passionate about results, team development, and creating memorable in-store experiences, we’d love to hear from you.

Duties And Responsibilities Include, But Are Not Limited To

Oversee daily store operations to ensure efficiency, profitability, and an exceptional customer experience.
Lead, coach, and develop a high-performing team through ongoing training, performance management, and succession planning.
Drive sales by executing business strategies, promotional initiatives, and effective merchandising plans.
Manage financial performance, including budgeting, expense control, and analysis of variances to achieve targets.
Build strong customer relationships to understand needs and enhance service delivery.
Analyze sales and financial reports to identify opportunities and implement strategies to improve performance.
Ensure compliance with company policies, as well as health and safety regulations.
Execute and monitor loss prevention and shrink control programs.

You are best suited for the role if you have the following qualifications and skills:

Bachelor’s degree in business administration or related field preferred.
3+ years of management experience in a specialty retail or customer-focused environment.
Strong leadership, coaching, and team development skills with a proven ability to recruit, hire, and train high-performing teams.
Customer-focused with excellent interpersonal, communication, and relationship-building abilities.
Expertise in sales growth, merchandising strategies, expense control, shrink reduction, and brand differentiation.
Highly organized with the ability to multi-task and drive operational excellence.
Passion for board games, pop culture, and creating memorable customer experiences.
Energetic, outgoing, and motivated personality that thrives in a fast-paced retail environment.

Pay Rate

$21 - $23 per hour

This is a new position.

Benefits