Retail Assistant Store Manager

Mind Games USA; Saskatoon; On-site; CAD 26,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Casual dress environment

Employee discount

Creative work environment

Job summary

Mind Games in Saskatoon seeks a Store Assistant Manager to lead and support daily operations. You’ll coach staff, drive sales, and ensure an exceptional customer experience in a fast-paced, playful retail environment.

Qualifications include a business-related Bachelor’s degree and 2+ years in retail management, with a focus on shrink reduction, merchandising, and team development. Competitive pay and perks are offered.

Qualifications

• Management experience in a specialty retail environment is required.
• Strong leadership, coaching, and team development abilities.
• Customer service oriented with knowledge of retail operations.
• Experience in shrink reduction and expense control.

Responsibilities

• Support daily store operations by scheduling and training staff.
• Coach, mentor, and develop employees and address performance issues.
• Assist in achieving financial objectives by budgeting and analyzing variances.
• Build strong customer relationships and deliver exceptional service.
• Drive sales and marketing initiatives to maximize profitability.
• Ensure store safety, cleanliness, and policy compliance.
• Implement and monitor loss prevention programs.

Skills

Leadership

Coaching

Team development

Customer service

Shrink reduction

Expense control

Merchandising

Brand differentiation

Partnership development

multitasking

Education

Bachelor’s degree in business administration or related field

Job description

About Mind Games

Mind Games is North America’s premier specialty retailer “Where Creative Minds Come to Play”! Our stores are filled with games, puzzles, and toys for every age and occasion. We don’t just sell products, we create experiences, spark creativity, and give people the chance to explore hobbies and interests they love.

We’re looking for a motivated and dynamic Store Assistant Manager to help lead our team and support the daily operations of the store. In this role, you’ll assist the Store Manager in driving sales, coaching and supporting team members, ensuring operational excellence, and creating an outstanding customer experience. If you thrive in a fast‑paced, playful environment and enjoy leading by example while fostering a fun and welcoming store, this is your opportunity to make a real impact!

Duties And Responsibilities Include, But Are Not Limited To

• Support daily store operations by scheduling, assigning, and following up on employee tasks. Recruit, select, orient, and train team members to maintain a strong and capable staff.
• Coach, mentor, and develop employees, providing feedback and guidance to help them reach their full potential. Address performance issues as needed.
• Assist in achieving financial objectives by preparing budgets, monitoring expenditures, analyzing variances, and taking corrective action when necessary.
• Build strong customer relationships by understanding their needs, providing exceptional service, and ensuring a welcoming store environment.
• Drive sales and marketing initiatives by analyzing promotions, display plans, and operating/financial reports to maximize profitability.
• Ensure the store is safe, clean, and compliant with all company policies and procedures.
• Implement and monitor loss prevention and shrink programs to protect company assets.

You are best suited for this role if you have the following qualifications and skills:

• Bachelor’s degree in business administration or a related field preferred.
• 2+ years of management experience in a specialty retail environment.
• Strong leadership, coaching, and team development abilities, with a proven track record of motivating and building high‑performing teams.
• Customer service‑oriented, with in‑depth knowledge of retail operations and business management processes.
• Expertise in shrink reduction, expense control, merchandising strategies, brand differentiation, and partnership development.
• Highly organized with the ability to multitask and prioritize in a fast‑paced environment.
• Passion for board games, puzzles, and pop culture, with a drive to achieve sales goals.
• Experience recruiting, hiring, training, and mentoring employees.
• Self‑motivated, energetic, and results driven.

Pay Rate:

$19 - $20 per hour

This is a new position.

Benefits

• Competitive pay
• Flexible scheduling
• Casual dress environment
• Employee discount on games, puzzles, and toys
• Work in a fun, creative environment surrounded by products and people you love

Store Location:

Midtown Mall - Saskatoon, SK