Retail District Manager (Trainee)

Mind Games USA; Oshawa; On-site; CAD 59,000 - 72,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Casual dress

Employee discount on games

Extended health benefits

Life insurance

Creative environment

Job summary

Mind Games USA is seeking a District Store Manager to lead multi-store performance across the Oshawa footprint. You will inspire high-performing teams, drive sales, and champion operational excellence while delivering a memorable customer experience.

You will own regional results, coach store leaders, analyse trends, and coordinate with Home Office to maximise opportunities. A proven retail leader with strong coaching skills will thrive in this fast-paced, growth-focused environment.

Qualifications

• Minimum 5 years of retail experience.
• Minimum 3 years of multi-store management experience.
• Solid experience supervising and coaching store leaders.
• Ability to achieve positive results through coaching and development of others.
• Understanding of multi-unit retail business analytics.
• Enjoy managing multiple projects and working with the Home Office directly.
• Gaming knowledge is an asset.

Responsibilities

• Ensure financial goals are met.
• Analyze business trends and create plans to increase sales, and control expenses to improve overall profitability within the district.
• Ensure merchandising and customer services disciplines are in place that support the rapid expansion of our retail network.
• Develop, coach, and motivate a team of Store Managers to ensure operational and customer service standards are maintained, and that sales and performance goals are met.
• Ensure administration of loss prevention, inventory control, safety, and security programs - control of company assets and merchandise.
• Model behavior that respects the background, experience, and cultural differences of others while upholding the values of Mind Games.
• Strategize with Home Office partners to maximize business opportunities and set all our business goals.
• Recommend new products to positively affect sales.
• Maintain store appearance in all doors following visual presentation standards.
• Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others within the district and region.

Skills

Retail management

Multi-store management

Coaching store leaders

Sales analytics

Customer service

Budgeting & cost control

Job description

About Mind Games

Mind Games is North America’s premier specialty retailer “Where Creative Minds Come to Play”! Our stores are filled with games, puzzles, and toys for every age and occasion. We don’t just sell products, we create experiences, spark creativity, and give people the chance to explore hobbies and interests they love.

We’re looking for a driven District Store Manager to lead multi-store performance, inspire high-performing teams, and deliver an exceptional customer experience across all locations. You will own regional sales results, champion operational excellence, and foster a strong, customer-first culture throughout your district.

If you’re a dynamic retail leader who thrives in a fast-paced environment and is passionate about driving results, developing leaders, and creating consistent, memorable in-store experiences, we’d love to hear from you.

Duties And Responsibilities Include, But Are Not Limited To

• Ensure financial goals are met
• Analyze business trends and create plans to increase sales, and control expenses to improve overall profitability within the district
• Ensure merchandising and customer services disciplines are in place that support the rapid expansion of our retail network
• Develop, coach, and motivate a team of Store Managers to ensure operational and customer service standards are maintained, and that sales and performance goals are met
• Ensure administration of loss prevention, inventory control, safety, and security programs - control of company assets and merchandise
• Model behavior that respects the background, experience, and cultural differences of others while upholding the values of Mind Games.
• Strategize with Home Office partners to maximize business opportunities and set all our business goals
• Recommend new products to positively affect sales
• Maintain store appearance in all doors following visual presentation standards
• Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others within the district and region.

You are best suited for the role if you have the following qualifications and skills:

• Minimum 5 years of retail experience
• Minimum 3 years of multi-store management experience
• Solid experience and demonstrated skills in supervising and coaching store leaders
• Achieve positive results through the coaching and development of others
• Understanding of multi-unit retail business analytics
• Enjoy managing multiple projects and working with the Home Office directly
• Gaming knowledge is an asset

Pay Rate: $65,000 per year plus bonus

This is a new position.

Benefits

• Competitive pay
• Flexible scheduling
• Casual dress environment
• Employee discount on games, puzzles, and toys
• Extended health benefits
• Life insurance
• Work in a fun, creative environment surrounded by products and people you love