Retail Store Coordinator - Lead Customer Experience & Merch

TJX Canada – Winners, Marshalls, HomeSense; City of Langley; On-site; CAD 28,000 - 34,000; Full time

Benefits offered by this job

Exclusive employee discounts

Training and development

Associate and Family Assistance

Job summary

Winners At TJX Canada is seeking a Retail Store Coordinator to lead and inspire the team, delivering outstanding customer experiences in a fast-paced environment. You’ll help drive store operations, training, and visual merchandising while upholding brand standards.

The role emphasizes customer service, teamwork, and efficient task management. This position offers growth opportunities within TJX Canada’s family of brands in Langley.

Qualifications

• 1–2 years of retail or service experience with strong customer focus.
• Solid understanding of customer needs and store operations.
• Collaborative mindset and positive working relationships.
• Excellent communication and prioritization skills.

Responsibilities

• Drive operational excellence in visual merchandising, customer service, back room and merchandise processing.
• Maintain high standards of customer service and store operations with clear updates and team alignment.
• Plan, prioritize and guide tasks while training Associates on service policies and procedures.
• Train and develop Associates in merchandise presentation and customer service.
• Enhance the store’s brand by creating eye-catching merchandise displays.

Skills

Customer service

Team collaboration

Time management

Communication

Task management

Retail operations

Job description

Winners At TJX Canada is seeking a Retail Store Coordinator to lead and inspire the team, delivering outstanding customer experiences in a fast-paced environment. You’ll help drive store operations, training, and visual merchandising while upholding brand standards.

The role emphasizes customer service, teamwork, and efficient task management. This position offers growth opportunities within TJX Canada’s family of brands in Langley.