Retail Store Coordinator: Elevate Service & Ops

RiseMe; Toronto; On-site; CAD 28,000 - 34,000; Full time

Benefits offered by this job

Store discounts

Training & development resources

Associate & Family Assistance programs

Job summary

TJX Canada in Toronto is seeking a Retail Store Coordinator to join our fast-paced team. You will lead by example to drive customer experiences and operational excellence in visual merchandising, service, and merchandise processing.

The role emphasizes teamwork, strong communication, and the ability to manage multiple tasks in a busy retail environment while training and guiding Associates on store policies.

Qualifications

• 1–2 years in retail or service.
• Strong understanding of customer needs and operational processes.

Responsibilities

• Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing.
• Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment.
• Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures.
• Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement.
• Enhance the store’s brand and value strategy by creating eye-catching merchandise displays in key areas.

Skills

Retail experience

Customer service

Team collaboration

Task management

Communication

Time management

Job description

TJX Canada in Toronto is seeking a Retail Store Coordinator to join our fast-paced team. You will lead by example to drive customer experiences and operational excellence in visual merchandising, service, and merchandise processing.

The role emphasizes teamwork, strong communication, and the ability to manage multiple tasks in a busy retail environment while training and guiding Associates on store policies.