Retail Store Coordinator - Customer Experience & Ops Leader

TJX; Terrace; On-site; CAD 28,000 - 34,000; Full time

Benefits offered by this job

Store discounts

Training & development

Employee assistance program

Job summary

Winners store in Terrace, BC, Canada, part of TJX Canada, is seeking a Retail Store Coordinator to lead operations, deliver outstanding customer experiences, and guide Associates.

You will drive visual merchandising, store standards, training, and collaboration, while prioritizing effective communication and timely task management.

The role offers opportunities to grow within TJX, with discounts, training resources, and family assistance programs in a supportive, equal-opportunity environment.

Qualifications

• 1–2 years in retail or service
• Strong customer-focus and operational awareness
• Able to work in a fast-paced environment

Responsibilities

• Drive operational excellence in merchandising, customer service, back room and processing.
• Maintain high standards of customer service and store operations with clear updates.
• Plan, prioritize, and guide tasks while training associates on policies and procedures.
• Train and develop associates in merchandise presentation and service, promoting collaboration.
• Enhance the store's brand and value strategy with eye-catching displays.

Skills

Retail experience

Teamwork

Communication

Time management

Job description

Winners store in Terrace, BC, Canada, part of TJX Canada, is seeking a Retail Store Coordinator to lead operations, deliver outstanding customer experiences, and guide Associates.

You will drive visual merchandising, store standards, training, and collaboration, while prioritizing effective communication and timely task management.

The role offers opportunities to grow within TJX, with discounts, training resources, and family assistance programs in a supportive, equal-opportunity environment.