Retail Store Coordinator: Customer Experience Leader

The TJX Companies, Inc.; Quebec; On-site; CAD 26,000 - 33,000; Full time

Benefits offered by this job

Exclusive discounts

Training & development resources

Associate & Family Assistance programs

Job summary

The TJX Companies, Inc. in Quebec City area seeks a Retail Store Coordinator to lead the team in delivering outstanding customer experiences in a fast-paced retail environment.

You will drive store operations, support training, and help maintain visual merchandising standards. Ideal candidates have 1–2 years in retail or service, strong teamwork skills, and the ability to manage multiple tasks while ensuring service policies are followed.

Qualifications

• 1-2 years in retail or service with understanding of customer needs and operations.
• Collaborative mindset to foster teamwork and positive relationships.
• Multitask effectively in a fast-paced environment with clear communication and prioritization.

Responsibilities

• Drive operational excellence in visual merchandising, customer service, back room and merchandise processing.
• Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment.
• Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures.
• Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement.
• Enhance the store's brand and value strategy by creating eye-catching merchandise displays in key areas.

Skills

Team Collaboration

Task Management

Communication

Time Management

Customer Service

Job description

The TJX Companies, Inc. in Quebec City area seeks a Retail Store Coordinator to lead the team in delivering outstanding customer experiences in a fast-paced retail environment.

You will drive store operations, support training, and help maintain visual merchandising standards. Ideal candidates have 1–2 years in retail or service, strong teamwork skills, and the ability to manage multiple tasks while ensuring service policies are followed.