Retail Service Manager: Lead Teams & Elevate Experience

RONA; Mascouche; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Inclusive workplace

Work-life balance

Employee discounts

Insurance & salary review

Telemedicine access

Advancement opportunities

Community involvement

Training & development

Student incentive program

Job summary

RONA in Canada is seeking an experienced Store Manager to lead operations at our Mascouche location. You will supervise work, manage promotions, and ensure top-notch customer service.

The role requires a proven track record in personnel management, retail leadership, and strong communication. You will recruit, schedule, mentor teams, and drive sales while upholding our standards and community focus.

Qualifications

• 5 years experience in personnel management.
• Experience managing a retail business.
• Excellent leadership skills.
• Excellent communication skills.

Responsibilities

• Supervise work according to set priorities and the store’s requirements.
• Resolve issues while ensuring customer satisfaction.
• Carry out merchandising duties as directed by Store Manager.
• Supervise replenishment process.
• Lead promotional activities aligned with sales initiatives and market trends.
• Assist in recruiting staff for the department.
• Determine work schedules within the labour budget.
• Coach and motivate teams.
• Perform other related tasks to ensure the store runs smoothly.

Skills

Leadership

People management

Communication

Job description

RONA in Canada is seeking an experienced Store Manager to lead operations at our Mascouche location. You will supervise work, manage promotions, and ensure top-notch customer service.

The role requires a proven track record in personnel management, retail leadership, and strong communication. You will recruit, schedule, mentor teams, and drive sales while upholding our standards and community focus.