Assistant Store Manager: Lead Ops & Customer Experience

Rona; Châteauguay; On-site; CAD 55,000 - 85,000; Full time

Benefits offered by this job

Inclusive environment

Work-life balance

Employee discounts

Insurance benefits

Telemedicine access

Career advancement

Community involvement

Team training

Student incentives

Job summary

RONA is seeking an Assistant Store Manager, Pro/Customer Experience in Châteauguay, Quebec. You will oversee checkout and warehouse operations and lead day and night teams to ensure smooth store functioning and top customer service.

You will develop and implement service and sales programs, hire and coach staff, and collaborate across departments to meet store goals. This role emphasizes leadership, efficiency, and a commitment to community involvement.

Qualifications

• 5 years of experience managing associates in a retail environment.
• Experience performing manager-on-duty responsibilities preferred.
• Bachelor's degree or related field is a plus.

Responsibilities

• Oversee checkout and warehouse operations and drive productivity and efficiency.
• Lead day and night operations teams to ensure smooth flow of work.
• Develop and implement service, sales and operational programs in assigned area.

Skills

Retail management

Team leadership

Store operations

Microsoft Office

Education

Bachelor's degree in logistics or related field

Tools

POS systems

Store computer systems

Job description

RONA is seeking an Assistant Store Manager, Pro/Customer Experience in Châteauguay, Quebec. You will oversee checkout and warehouse operations and lead day and night teams to ensure smooth store functioning and top customer service.

You will develop and implement service and sales programs, hire and coach staff, and collaborate across departments to meet store goals. This role emphasizes leadership, efficiency, and a commitment to community involvement.