Store Leadership: Lead a Dynamic Retail Team

RONA; Toronto; On-site; CAD 65,000 - 86,000; Full time

Benefits offered by this job

Inclusive environment

Work-life balance

Employee discounts

Insurance

Annual salary review

Telemedicine (GreenShield+)

Career advancement

Community involvement

Training program

Student incentive program

Job summary

RONA in Toronto, Ontario is seeking a Store Manager to lead a team of associates across Gardening, Electrical, Plumbing, Hardware, Tools and Pro departments. You will ensure exceptional service, manage inventory, and coordinate sales with installation and professional services.

The role requires 3 years of retail leadership, 1 year of manager-on-duty experience, and strong MS Office skills. Join us to help deliver a superior customer experience and drive store performance.

Qualifications

• 3 years of experience leading associates in a retail environment.
• 1 year of experience performing manager-on-duty responsibilities.
• Knowledge of interior/exterior product categories (e.g., lawn and garden, carpentry, building materials, plumbing).
• Experience working in a fast-paced, cross-functional work environment.
• Strong working knowledge of Microsoft Office Suite.

Responsibilities

• Lead a team of associates to ensure customers receive exceptional service.
• Manage inventory, merchandising, sales and customer service activities in departments such as Lawn and Garden, Electrical, Plumbing, Hardware, Tools, and Pro.
• Ensure execution and coordination of sales requiring installation, personalization and/or any professional services.
• Ensure associates generate and pursue a variety of qualified leads.
• Interview, select, develop and provide direct leadership over a team that supports product categories in assigned area.
• Identify barriers to superior service and communicate solutions in a timely manner.
• Develop professional business relationships.
• Other related tasks to ensure the store runs smoothly.

Skills

Leadership

Retail management

Microsoft Office

Customer service

Job description

RONA in Toronto, Ontario is seeking a Store Manager to lead a team of associates across Gardening, Electrical, Plumbing, Hardware, Tools and Pro departments. You will ensure exceptional service, manage inventory, and coordinate sales with installation and professional services.

The role requires 3 years of retail leadership, 1 year of manager-on-duty experience, and strong MS Office skills. Join us to help deliver a superior customer experience and drive store performance.