Retail Sales & Technical Service Supervisor

Best Buy Canada; Kingston; On-site; CAD 32,000 - 37,000; Full time

Benefits offered by this job

Tech employee discounts

Competitive compensation

Flexible schedules

Supportive leaders

Inclusive team

Training & certifications

Job summary

Best Buy Canada is hiring a retail sales & technical service supervisor at the Kingston, ON location. You will lead, develop and support our computer solutions and services team to create an outstanding customer experience at the computer solutions services desk.

Join our retail team as a computing solutions & services team lead, with base pay and opportunities for growth. You will motivate and coach your team, share product knowledge and help customers explore the latest technology.

Qualifications

• Experience leading a retail team of at least 3 associates.
• 2+ years’ retail experience in a technical customer service or retail sales role.
• Enthusiasm to welcome and assist customers.
• Flexibility to adapt to a fast-paced environment.
• Commitment to maintaining a safe and fun working environment.

Responsibilities

• Motivate and inspire your team to create an amazing customer experience.
• Coach and support your team on customer service, sales techniques and technical procedures.
• Provide information and expert advice on Best Buy products and services.
• Share your passion for tech and your product knowledge to inspire customers to see what is possible with the latest technology.
• Cultivate an inclusive team and learning culture.
• Work with the store leader to measure and improve sales and services.

Skills

Retail team leadership

Customer service

Sales techniques

Technical procedures

Job description

You’ll love it here! We are hiring immediately for a retail sales & technical service supervisor , which we call a computing solutions & services team lead at Best Buy. In this role, you will lead, develop and support our computer solutions and services team and work together to create an amazing customer experience at the computer solutions services desk.

Join us and grow your career with our retail team as a retail sales & technical service supervisor.

What you’ll do as a retail supervisor:

• Motivate and inspire your team to create an amazing customer experience
• Coach and support your team on customer service, sales techniques and technical procedures
• Provide information and expert advice on Best Buy products and services
• Share your passion for tech and your product knowledge to inspire customers to see what is possible with the latest technology
• Cultivate an inclusive team and learning culture
• Work with the store leader to measure and improve sales and services

What we’re looking for:

• 1+ years’ experience leading a retail team of at least 3 associates
• 2+ years’ of retail experience in a technical customer service or retail sales associate role
• Enthusiasm to welcome and assist customers
• Flexibility to adapt to dynamic situations in a fast-paced environment
• A commitment to maintaining a safe and fun working environment

Why you’ll love it here:

• Employee discounts on awesome tech
• Competitive compensation and benefits
• Flexible schedules as per business needs
• Supportive leaders who care about you and your wellbeing
• An inclusive, fun, and supportive team who you will quickly call friends
• Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada’s destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (assistant retail manager).

Base pay range

Hourly pay rate: $22.71 - $26.68

This job is eligible for a company performance bonus in addition to the compensation range above.

Pay may vary by province. Pay listed is for the location advertised.

770 Gardiners Road, Kingston, ON K7M 3X9

This posting is for a vacancy.