Retail Sales Supervisor: Lead Team & Customer Experience

Staples Canada; Ottawa; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

And more...

Job summary

Staples Canada in Ottawa is seeking a Sales Supervisor to lead a team that delivers exceptional customer experiences, drives sales, and keeps store operations running smoothly. You will guide associates in assisting customers with solutions and services, act as a keyholder, and partner with store leadership to meet and exceed targets while upholding brand standards.

This role emphasizes coaching, training, and strong communication in a fast-paced retail environment, with benefits including

Qualifications

• 3+ years of retail sales experience.
• 1-2 years in a supervisory role with sales targets.
• Strong communication skills to inspire customers and associates.
• Ability to operate in a fast-paced environment.

Responsibilities

• Lead a team to deliver exceptional customer experiences.
• Drive sales and maintain operational excellence.
• Guide customers to solutions, products, and services.
• Act as keyholder; support programs and training.
• Oversee health & safety, loss prevention, policies.
• Open and close store; manage timekeeping and payroll tasks.

Skills

Retail sales

Supervisory

Communication

Customer engagement

Job description

Staples Canada in Ottawa is seeking a Sales Supervisor to lead a team that delivers exceptional customer experiences, drives sales, and keeps store operations running smoothly. You will guide associates in assisting customers with solutions and services, act as a keyholder, and partner with store leadership to meet and exceed targets while upholding brand standards.

This role emphasizes coaching, training, and strong communication in a fast-paced retail environment, with benefits including