Retail Sales Supervisor

Next Youth Job; Port Elgin; On-site; CAD 40,000 - 55,000; Full time

Job summary

Next Youth Job in Port Elgin, Ontario, is seeking a Sales Supervisor-Retail for a permanent position. The role requires someone with a high school diploma and at least 7 months of retail experience. Responsibilities include managing sales, supervising staff, and providing excellent customer service.

The ideal candidate will have strong interpersonal skills and the ability to handle customer inquiries and complaints efficiently. The position offers flexibility with work hours including mornings, evenings, and shifts.

Qualifications

• 7 months to less than 1 year of experience in a retail setting.

Responsibilities

• Provide customer service by greeting and assisting customers.
• Direct and supervise employees engaged in sales and services.
• Monitor sales activities to ensure quality service.
• Inventory stock and reorder when necessary.
• Resolve customer issues and complaints.
• Maintain sales and personnel reports.
• Hire and train new sales personnel.
• Ensure cleanliness and store image.
• Perform managerial duties like opening and closing the store.

Skills

Accurate

Client focus

Efficient interpersonal skills

Excellent oral communication

Organized

Reliability

Team player

Education

Secondary (high) school graduation certificate

Job description

• Anticipated Start Date : As soon as possible
• Posting Date : 28 Mar 2026
• Expiry Date : 28 Mar 2027

Description

Job title: Sales Supervisor-Retail (NOC: 62010)

Job type: Permanent, Fu/I-time 32- 40 Hours/week

Start date: As soon as possible

No. of vacancies: 1

Employment conditions: Morning, Evening, Shift, Night

Education

Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

Work setting

Retail business Personal suitability

Accurate, Client focus, Efficient interpersonal skills, Excellent oral communication, Organized, Reliability, Team player

Job Duties:

1. Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.

2. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing services for customers.

3. Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

4. Inventory stock and reorder when inventory drops to a specified level.

5. Resolve issues that may arise, including customer requests, complaints, and supply shortages.

6. Maintain reports regarding sales volumes, merchandising, and personnel matters.

7. Hire and train new personnel for sales; maintain reports for the same.

8. Maintain and follow proper health and safety standards, practice cleanliness and maintain proper store image and displays.

9. May perform managerial duties such as opening and closing of the store, handling escalated client complaints, and implementing new marketing strategies