Retail Sales Supervisor

Placements24; Kimberley; Hybrid; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Bonuses potential

Employee discounts

Leadership training

Dynamic work environment

Career advancement

Job summary

Placements24 in Kimberley, Canada, seeks a proactive Retail Sales Supervisor to oversee daily operations and guide a team of sales associates on the floor. The role focuses on driving sales, delivering outstanding customer service, and upholding store standards.

You will support the store manager, stepping in during their absence and coaching the team to meet targets. The position is hybrid, with hours including weekends and evenings to ensure coverage.

Qualifications

• Proven experience in a retail sales role, with demonstrated leadership capabilities.
• Strong understanding of sales techniques, customer service, and store operations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to motivate and inspire a team.
• Flexibility to work varied hours, including weekends and evenings, to support this hybrid role.
• A passion for retail and commitment to excellence in Kimberley.

Responsibilities

• Supervise and coach sales associates to achieve individual and store sales targets.
• Assist in opening and closing the store, ensuring all procedures are followed correctly.
• Monitor sales floor activity, engage with customers, and resolve escalated customer issues.
• Ensure visual merchandising standards are maintained and products are displayed effectively.
• Manage inventory, including receiving stock and conducting regular stock takes.
• Provide feedback to management on team performance, sales trends, and customer feedback.

Skills

Retail leadership

Customer service excellence

Communication

Team motivation

Store operations

Tools

POS system proficiency

Stock/inventory systems

Merchandising software

Job description

About the Role

Our client is looking for a proactive and experienced Retail Sales Supervisor to oversee daily operations and lead a team of sales associates at their store in Kimberley. This position involves driving sales performance, ensuring exceptional customer service, and maintaining store standards. You will act as a key support to the store manager, stepping in during their absence and providing guidance to the team on the floor. The ideal candidate is a strong communicator, enjoys motivating others, and has a solid understanding of retail sales dynamics within the Northern Cape.

Key Responsibilities

• Supervise and coach sales associates to achieve individual and store sales targets.
• Assist in opening and closing the store, ensuring all procedures are followed correctly.
• Monitor sales floor activity, engage with customers, and resolve escalated customer issues.
• Ensure visual merchandising standards are maintained and products are displayed effectively.
• Manage inventory, including receiving stock and conducting regular stock takes.
• Provide feedback to management on team performance, sales trends, and customer feedback.

Requirements

• Proven experience in a retail sales role, with demonstrated leadership capabilities.
• Strong understanding of sales techniques, customer service, and store operations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to motivate and inspire a team.
• Flexibility to work varied hours, including weekends and evenings, to support this hybrid role.
• A passion for retail and commitment to excellence in Kimberley.

Benefits

• Competitive annual salary and potential for bonuses.
• Employee discounts on store merchandise.
• Training programs focused on leadership and sales development.
• A dynamic and collaborative work environment in the Northern Cape.
• Opportunities for career advancement within the retail management structure.