Retail Sales Leader: Inspire Teams & Drive Growth

Steve Madden; Canada; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Flexible Spending Accounts

Life insurance

Disability insurance

401K eligibility

Paid time off

Virtual health care

Employee discounts

Job summary

Steve Madden Canada is seeking a Sales Supervisor to support the management team, lead a dynamic retail team, and ensure exceptional customer service. The role includes training, coaching, and driving sales targets while maintaining store presentation.

As a key liaison among customers, team members, and store leadership, you’ll manage floor operations, merchandising, and daily tasks. Flexibility in scheduling and a commitment to teamwork are essential to success at Steve Madden.

Qualifications

• Experience coordinating people, resources, and services to achieve business goals.
• Retail experience with customer service focus is required or preferred.
• Strong communication skills and teamwork are essential.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure customer service initiatives address issues quickly and courteously.

Skills

Organizational skills

Team-building

Verbal & written communication

Flexible schedule

Education

High school diploma or equivalent

Job description

Steve Madden Canada is seeking a Sales Supervisor to support the management team, lead a dynamic retail team, and ensure exceptional customer service. The role includes training, coaching, and driving sales targets while maintaining store presentation.

As a key liaison among customers, team members, and store leadership, you’ll manage floor operations, merchandising, and daily tasks. Flexibility in scheduling and a commitment to teamwork are essential to success at Steve Madden.