Retail Sales Associate — Create Loyal Customers

Roots Corp.; Oakville; Hybrid; CAD 32,000 - 52,000; Full time

Job summary

Roots Corp. in Oakville is hiring a Sales Associate to deliver exceptional service, build lasting customer relationships, and uphold store standards at Oakville Place. The role involves POS transactions, merchandising, and collaboration with the team to drive store success.

Applicants should have retail experience in apparel, strong presentation skills, and a customer-first mindset. Roots supports inclusivity and a collaborative culture in a dynamic retail environment.

Qualifications

• Retail experience in apparel is preferred.
• Ability to develop relationships with customers.
• Experience with store standards, cash handling, and merchandising.

Responsibilities

• Display a customer-first attitude and build customer loyalty.
• Resolve customer issues at store level promptly and positively.
• Be a team player contributing to store success.
• Perform POS transactions and merchandising tasks (receiving, replenishment, price markdowns, fitting room upkeep).
• Stay current on product and service updates.
• Maintain store visuals and housekeeping according to company standards.
• Adhere to Loss Prevention policies.

Skills

Retail experience

Customer relationships

Cash handling

Merchandise presentation

Team player

Excellent presentation

Job description

Roots Corp. in Oakville is hiring a Sales Associate to deliver exceptional service, build lasting customer relationships, and uphold store standards at Oakville Place. The role involves POS transactions, merchandising, and collaboration with the team to drive store success.

Applicants should have retail experience in apparel, strong presentation skills, and a customer-first mindset. Roots supports inclusivity and a collaborative culture in a dynamic retail environment.