Apparel Sales Associate — Build Lasting Relationships

Roots; Vancouver; Hybrid; CAD 23,000 - 26,000; Full time

Job summary

Roots is hiring a Sales Associate in Vancouver to deliver exceptional customer service, build lasting relationships, and help maintain store standards. You will handle POS transactions, assist with receiving shipments, replenishment, pricing, and visual displays, while staying updated on product knowledge and customer needs.

The role emphasizes teamwork and a passion for fashion, with a focus on customer satisfaction and loyalty, ensuring Roots’ culture and values are reflected in every

Qualifications

• Retail experience in apparel or fashion preferred.
• Proven ability to develop relationships with customers.
• Experience with cash handling and basic merchandising tasks.

Responsibilities

• Provide exceptional customer service and build relationships with shoppers.
• Perform POS transactions and assist with merchandising tasks such as receiving shipments, replenishment, and price updates.
• Maintain store standards and presentation to align with Roots brand.
• Resolve customer issues promptly and positively at the store level.
• Be a team player and contribute to overall store success.
• Stay informed on product and service updates and visual displays.

Skills

Customer relationship building

Retail experience

Cash handling

Merchandise presentation

Excellent presentation

Team player

Understanding customer needs

Buy-in building

Job description

Roots is hiring a Sales Associate in Vancouver to deliver exceptional customer service, build lasting relationships, and help maintain store standards. You will handle POS transactions, assist with receiving shipments, replenishment, pricing, and visual displays, while staying updated on product knowledge and customer needs.

The role emphasizes teamwork and a passion for fashion, with a focus on customer satisfaction and loyalty, ensuring Roots’ culture and values are reflected in every