Retail Representative - Saskatoon, SK

Purolator; Saskatoon; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player is seeking dedicated individuals to join their team in Saskatoon. This role offers a unique opportunity to provide exceptional customer service while working in a dynamic retail and warehouse environment. As part of a team that values collaboration and personal growth, you will help ensure customer satisfaction through effective communication and problem-solving. With a competitive salary and comprehensive benefits package, this position not only promises a rewarding career but also the chance to make a meaningful impact in the community. Don't miss your chance to be part of a company that truly values its employees.

Benefits

Comprehensive Benefits Package

Employee Family Assistance Program

Employee Shared Ownership Program

Employee Discounts

Qualifications

• 3-12 months customer service experience preferred.
• Experience working in a team environment and independently an asset.

Responsibilities

• Communicating positively with customers and partners.
• Adhering to safety standards and corporate policies.
• Building relationships with customers and corporate partners.

Skills

Customer Service Orientation

Problem Solving

Relationship Building

Communication Skills

Technology Adaptation

Education

High School Diploma

Tools

POS System

Job description

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Date: 2 May 2025

Location:

Saskatoon, SK, CA, S7L 7M8

Opportunities delivered
Looking for an opportunity to learn and grow within Purolator? This is your opportunity to help us deliver on our customers’ promises.

Since its establishment in 1960, Purolator has become Canada’s leading integrated freight, package and logistics solutions provider. Our team operates under a strong set of corporate values that guide us in all we do for our employees. Purolator is an employer committed to offering our employees rewarding work with opportunities for collaboration and career development. We offer a competitive total rewards package that includes a Competitive Salary, Comprehensive Benefits Package and Pension Plan, an Employee Family Assistance Program, Employee Shared Ownership Program and Employee Discounts.

We believe that developing a winning team of employees is critical to achieving our vision of making Canada stronger by delivering our customers’ promises. Don’t miss this opportunity to be part of a national organization that plays a meaningful role in the lives of all Canadians.

Apply today!

Description

Working Hours:25 hours per week

Monday 07:30 - 15:00

Tuesday-Friday 14:30-19:00

Wage:$20.24 per hour

Customer Service Orientation -

• Serving our customers in the most efficient and courteous manner on the telephone and in person Up-selling and cross selling Corporate Products and Services
• Handling customer complaints and inquiries Problem Solving
• Working to resolve problem shipments
• Working to resolve equipment and technology challenges
• Working with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners to ensure excellence in customer service
• Relationship Building
• Building a positive relationship with Head Office, local management, Drivers, Warehousing staff, account managers and other Corporate Partners
• Building a positive relationship with customers
• Building a positive relationship with key contacts – Vendors, building tenants, etc.
• Technology Assisting customers with shipping details and account challenges
• Loading, scanning, logging and calling resolution freight
• Communication

Responsibilities

• Communicating in a positive manner with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners orally and in writing Listening to customers and key partners Communicating to customers and key partners in a positive manner
• Personal Responsibility and Accountability
• Compliance to all Corporate Polices and Procedures (including uniforms)
• Adhering to all Safety Standards
• Being on time/attendance
• Living the Purolator Values
• Representing the Purolator Values to Customers and key partners and, other duties as assigned by management
• Key Areas of Focus
• Customer service orientation Ability to problem solve
• Excellent in relationship building Experience and adaptation to using technology
• Takes personal responsibility and accountability for actions and situations
• 3-12 Months Customer Service Experience preferred
• 3-12 Months Retail Experience preferred
• 3-12 Months using technology/ POS system Experience preferred
• Ability to lift 70lbs./stand for 3 hour intervals Professional communication skills: oral communication (telephone and in person)
• Written communication; and listening skills
• Proven track record of personal responsibility and accountability- including attendance, uniform compliance and attention to detail Experience working in a team environment and independently an asset
• Experience working in an environment with safety standards an asset"

POSTING DETAILS
Location: 508 - Saskatoon
Working Conditions: Retail Center Environment; Warehouse Environment

Posting Number: 66806
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Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and if we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to www.purolator.com.

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.