Retail Operations Co-op

Lindt & Sprüngli (Canada), Inc; Toronto; Hybrid; CAD 43,000 - 45,000; Full time

Job summary

Lindt & Sprüngli (Canada), Inc. is seeking a Winter 2027 Retail Operations Co-op in Toronto to gain hands-on experience in the fast-moving consumer goods sector.

The role reports to the Senior Manager, D2C Operations & Comm and supports retail performance and planning. The hybrid placement (3 days onsite, 2 days remote) runs January through April 2027, offering exposure to cross-functional projects, store incentives, reporting, and operational process improvements while you complete your diploma

Qualifications

• Self-starter with a positive attitude and willingness to learn.
• Strong written and verbal communication.
• Confident in preparing and delivering presentations.
• Ability to meet deadlines while multitasking.

Responsibilities

• Support Retail Operations team in cross-functional projects.
• Assist with launching new tools and procedures.
• Help revise internal operational processes and policies.
• Support store maintenance and related requests.
• Assist with planning and sourcing of store incentives.
• Prepare reports and presentations for retail projects.
• Collaborate with internal and external partners to source supplies.

Skills

Communication skills

Multitasking

Attention to detail

Problem solving

Education

Diploma/degree in related field

Tools

Microsoft Office

Job description

Location: Toronto, Ontario

Duration: January 2027 – April 2027

Lindt & Sprüngli (Canada), Inc. is looking for a Co-op student to join our Retail Operations team for the Winter 2027! This is great exposure for students looking for careers in the CPG industry.

Reporting to Senior Manager, D2C Operations & Comm, the Retail Operations Co-op will assist in supporting Lindt & Sprüngli (Canada), Inc. with retail performance and planning.

This placement is for Winter 2027.

Position: Retail Operations Co-op

Compensation: approx. $43,000 - $45,000, 37.5 hrs per week

Work location: Hybrid; 3 days onsite, 2 days remote.

Key Responsibilities

• Work within the Lindt Canada Retail Operations team
• Lead and coordinate cross functional projects, partnering with teams across the organization to drive initiatives such as launching new tools, developing procedures, supporting process improvements, and sourcing sustainable supplies
• Revise and align internal operational processes and policies
• Support store maintenance related requests, as required
• Support with conference planning, meeting & event management
• Assist with planning and sourcing of store incentives
• Prepare reports and presentations for various retail projects
• Work with internal and external partners to source supplies, set up store service contracts, etc.
• Support with stores invoice processing and non-financial reporting
• Other duties, as required

Soft Skills/Requirements

• Self-starter with a positive attitude, willingness to learn and embrace feedback
• Effectively communicates and articulates ideas with clarity
• Confident in preparing and delivering presentations
• Strong written and verbal communication
• Creative thinker with a proactive, solutions‑focused mindset
• Skilled at multitasking and prioritizing to meet deadlines
• Exceptional attention to detail

Qualifications

• Currently pursuing a diploma/degree in a related field
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Previous experience in retail environment is considered an asset

We thank all those who have applied however, only selected candidates will be contacted.

Lindt is committed to providing accommodations for people with disabilities. Accommodations are available upon request.