Retail Operations Co-op

Ghirardelli Chocolate Company; Toronto; Hybrid; CAD 43,000 - 45,000; Full time

Job summary

Lindt & Sprüngli Canada, Inc. is seeking a Retail Operations Co-op in Toronto for Winter 2027. The role offers exposure to the CPG retail space and cross‑functional collaboration within the Retail Operations team.

The position reports to the Senior Manager, D2C Operations & Comm and supports in retail performance, planning, reporting, and event coordination. Hybrid work: 3 days onsite, 2 remote, 37.5 hours weekly.

Qualifications

• Pursuing a diploma/degree in a related field.
• Proficiency in Word, Excel, PowerPoint.
• Retail experience is a plus.

Responsibilities

• Support retail operations projects across teams.
• Prepare reports and presentations for retail projects.
• Assist with store maintenance requests and events.
• Coordinate cross-functional initiatives.
• Assist with planning and sourcing of store incentives.
• Support invoicing and non-financial reporting.

Skills

Self-starter

Effective communication

Presentation skills

Attention to detail

Multitasking

Education

Diploma/degree in related field

Tools

Microsoft Office

Job description

Location: Toronto, Ontario
Duration: January 2027 - April 2027

Lindt & Sprüngli (Canada), Inc. is looking for a Co-op student to join our Retail Operations team for the Winter 2027! This is great exposure for students looking for careers in the CPG industry.

Reporting to Senior Manager, D2C Operations & Comm, the Retail Operations Co-op will assist in supporting Lindt & Sprüngli (Canada), Inc. with retail performance and planning.

This placement is for Winter 2027.

Position: Retail Operations Co-op

Compensation: approx. $43,000 - $45,000, 37.5 hrs per week

Work location: Hybrid; 3 days onsite, 2 days remote.

Key Responsibilities

• Work within the Lindt Canada Retail Operations team
• Lead and coordinate cross functional projects, partnering with teams across the organization to drive initiatives such as launching new tools, developing procedures, supporting process improvements, and sourcing sustainable supplies
• Revise and align internal operational processes and policies
• Support store maintenance related requests, as required
• Support with conference planning, meeting & event management
• Assist with planning and sourcing of store incentives
• Prepare reports and presentations for various retail projects
• Work with internal and external partners to source supplies, set up store service contracts, etc.
• Support with stores invoice processing and non-financial reporting
• Other duties, as required

Soft Skills/Requirements

• Self-starter with a positive attitude, willingness to learn and embrace feedback
• Effectively communicates and articulates ideas with clarity
• Confident in preparing and delivering presentations
• Strong written and verbal communication
• Creative thinker with a proactive, solutions‑focused mindset
• Skilled at multitasking and prioritizing to meet deadlines
• Exceptional attention to detail

Qualifications

• Currently pursuing a diploma/degree in a related field
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Previous experience in retail environment is considered an asset

Lindt is committed to providing accommodations for people with disabilities. Accommodations are available upon request.