Retail Operations Co-op

Lindt & Sprungli (Canada), Inc.; Toronto; Hybrid; CAD 43,000 - 45,000; Full time

Job summary

Lindt & Sprüngli (Canada), Inc. is seeking a Winter 2027 Retail Operations Co‑op to support the Retail Operations team in Toronto.

Work arrangement is hybrid: 3 days onsite, 2 days remote, with responsibilities spanning cross-functional project coordination and operational process improvements. The role offers exposure to the CPG sector, reports to the Senior Manager, D2C Operations & Comm, and involves preparing reports & presentations for retail projects.

Qualifications

• Pursuing a diploma/degree in a related field.
• Proficiency with Word, Excel, PowerPoint.
• Retail environment experience is a plus.

Responsibilities

• Support retail performance and planning within Lindt Canada Retail Operations.
• Lead and coordinate cross-functional projects with teams across the organization.
• Revise and align internal operational processes and policies.
• Assist with store maintenance requests as required.
• Support conference planning, meetings, and event management.
• Assist with planning and sourcing of store incentives and reports.

Skills

Self-starter

Effective communicator

Presentation skills

Verbal/written communication

Multitasking/Prioritization

Education

Currently pursuing a related diploma/degree

Tools

Microsoft Office Suite (Word, Excel, PowerPoint)

Job description

Location: Toronto, Ontario

Duration: January 2027 – April 2027

Lindt & Sprüngli (Canada), Inc. is looking for a Co‑op student to join our Retail Operations team for the Winter 2027! This is great exposure for students looking for careers in the CPG industry.

Reporting to Senior Manager, D2C Operations & Comm, the Retail Operations Co‑op will assist in supporting Lindt & Sprüngli (Canada), Inc. with retail performance and planning.

This placement is for Winter 2027.

Position: Retail Operations Co‑op

Compensation: approx. $43,000 - $45,000, 37.5 hrs per week

Work location: Hybrid; 3 days onsite, 2 days remote.

Key Responsibilities

• Work within the Lindt Canada Retail Operations team
• Lead and coordinate cross functional projects, partnering with teams across the organization to drive initiatives such as launching new tools, developing procedures, supporting process improvements, and sourcing sustainable supplies
• Revise and align internal operational processes and policies
• Support store maintenance related requests, as required
• Support with conference planning, meeting & event management
• Assist with planning and sourcing of store incentives
• Prepare reports and presentations for various retail projects
• Work with internal and external partners to source supplies, set up store service contracts, etc.
• Support with stores invoice processing and non-financial reporting
• Other duties, as required

Soft Skills/Requirements

• Self-starter with a positive attitude, willingness to learn and embrace feedback
• Effectively communicates and articulates ideas with clarity
• Confident in preparing and delivering presentations
• Strong written and verbal communication
• Creative thinker with a proactive, solutions‑focused mindset
• Skilled at multitasking and prioritizing to meet deadlines
• Exceptional attention to detail

Qualifications

• Currently pursuing a diploma/degree in a related field
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Previous experience in retail environment is considered an asset

Application deadline: October 30th, 2026.

Lindt is committed to providing accommodations for people with disabilities. Accommodations are available upon request.

Looking to grow your career in a dynamic, international setting? Join the Lindt & Sprüngli Group! Together, we thrive to achieve our bold ambitions, powered by our purpose and unique culture of community and mutual support – rooted in a proud tradition, yet always evolving to stay ahead and set new standards.

Across our diverse local teams, we think globally and act locally – empowering people to grow, take ownership and shape a sustainable future together. We are a responsible “employer of choice” who provides an inspiring people experience. Together, we build trust, drive innovation, and grow – as individuals and as a business.

Lindt & Sprüngli has been enchanting the world with chocolate for over 180 years. The long-established Swiss company with its roots in Zurich is a global leader in the premium chocolate category. Lindt & Sprüngli produces quality chocolates today at its 12 factories in Europe and the USA. Its products are sold by 41 subsidiaries and branch offices in around 620 of its own stores as well as via a network of around 100 distributors around the globe. With around 15,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.92 billion in 2025. Our commitment to contributing to a sustainable tomorrow is a key element driving the company’s actions and ambitions. Since 2008, the Lindt & Sprüngli Farming Program has been our Responsible Sourcing Standard for cocoa.