Retail Manager

Bass Pro Shops; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Discounts on retail merchandise

Restaurants access

Competitive wages

Excellent benefits

Unlimited career advancement

Job summary

Bass Pro Shops is seeking a Retail Manager responsible for growing the business and leading Outfitters within a Bass Pro Shops or Cabela’s location. You will drive world class customer service, merchandise presentation, inventory control and staff development to achieve sales goals.

The role includes managing store operations, scheduling, training, and maintaining safety and presentation standards while resolving issues and ensuring policy compliance.

Qualifications

• Minimum of 3–5 years in retail management with responsibility for sales and merchandising.
• Ability to read and analyze relevant reports and data.
• Ability to write reports and business correspondence.
• Strong interpersonal skills and ability to lead a team.

Responsibilities

• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
• Meet or exceed all financial plans.
• Execute all sales events plans.
• Acts as Manager on Duty and opens/closes the store.
• Maintain planograms and merchandising standards.
• Maintain cleanliness and safe work practices.
• Staff department with Outfitters; interview, train, schedule, coach and evaluate.
• Resolve customer and Outfitter issues and maintain standards.
• Comply with company policies and applicable laws.

Skills

Retail management

Staff development

Sales analytics

Customer service

Job description

Summary:

The Retail Manager is accountable for growing the business and people within one or more specialized merchandise departments inside a Bass Pro Shops or Cabela’s retail location. The GSM will lead world class customer service and operational delivery by developing and engaging Outfitters daily in all facets of department operations including, merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development.

Responsibilities:

• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
• Meet or exceed all financial plans.
• Execute all sales events plans.
• Acts as Manager on Duty and opens / closes the store.
• Maintain planograms.
• Maintain all standards of cleanliness and safe work.
• Staff the departments with “service” oriented Outfitters; participates in interviewing and selection, coordinates training, reviews and evaluates team member performance, prepares weekly work schedules, coaches and motivates Outfitters to promote positive customer relations and a productive team-oriented work environment.
• Resolves customer and Outfitter issues.
• Carries out management functions in accordance with the Company’s policies and applicable laws.
• Other duties and responsibilities as assigned.

Qualifications:

• Minimum of 3-5 years in retail management with responsibility for sales and merchandising.
• Ability to calculate figures and amounts such as discounts and percentages.
• Ability to read and analyze relevant reports and data.
• Ability to define problems, establish facts and draw valid conclusions.
• Ability to understand a variety of other financial, compliance, workplace safety and/or technical information.
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to questions from others.
• Ability to conduct meetings and presentations to groups.
• Strong interpersonal skills and ability to maintain effective working relationships with others.
• Strong knowledge of/ability to learn with various office technology and software applications which relate to a retail business.
• Ability to obtain a Possession and Acquisition License (P.A.L.).

Equal Opportunity Employer:

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodation:

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].

Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.

Accommodations are available upon request during the assessment and selection process.

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Fun work environment
• Competitive wages
• Excellent benefits
• Unlimited career advancement opportunities
• Bass Pro Cares Fund

Bass Pro Shops