Retail Management - District Team Lead

Wireless DNA; Kitchener; On-site; CAD 70,000 - 90,000; Full time

Job summary

A Telecom Solutions Company based in Kitchener, Canada is seeking an experienced professional to provide comprehensive coaching and training to new Sub-Dealer Partner locations. The ideal candidate will have at least 8 years of experience in the Telecom industry, focusing on sales effectiveness and partner development. This role involves conducting site visits, developing training materials, and ensuring compliance with products and processes. Competitive salary and opportunities for growth are offered.

Qualifications

• Minimum 8 years of experience in the Telecom Industry is required.
• Strong focus on sales effectiveness across the partner channel.
• Ability to develop and deliver training for partners.

Responsibilities

• Provide coaching and training to new partner locations.
• Conduct regular site visits to assess performance and provide feedback.
• Develop training materials and resources to support partners.
• Monitor performance metrics and provide actionable insights.
• Act as the main communication point between the company and partners.

Skills

Sales effectiveness

Coaching and training

Telecom industry knowledge

Performance monitoring

Job description

Responsibilities

• Provide comprehensive coaching and training to new Sub-Dealer Partner locations on product knowledge, sales techniques, and customer service best practices.
• Conduct regular site visits to assess partner performance, provide feedback, and offer additional support as needed.
• Develop and deliver training materials, presentations, and resources to support partner development and growth.
• Collaborate with internal teams to address partner needs, resolve issues, and optimize processes.
• Monitor partner performance metrics and provide actionable insights and recommendations for improvement.
• Act as a liaison between Wireless DNA and our Sub-Dealer Partner locations, ensuring effective communication and alignment of goals and expectations.
• Stay up-to-date on industry trends, market changes, and product updates to provide relevant and timely support to partners.
• Foster a positive and collaborative working relationship with partners to promote loyalty and long-term success.
• Is the one point of contact at WDNA for partner (for day-to-day operations) Relationship with DP / Staff as it relates to day-to-day operation Business Review - monthly / quarterly.

Qualifications

• Min 8 years of experience with exposure to Telecom Industry
• Focus on Sales Effectiveness across our Partner Channel
• Training - Sales and Product / System
• Compliance - reinforce the compliance of process, product, sales, etc.
• Responsible to ensure that they have full knowledge of RCI Products and Services and can train the partner staff