Retail Inventory Supervisor

Sunshine Village Corporation; Banff; On-site; CAD 42,000 - 65,000; Full time

Benefits offered by this job

Staff pass

Free ski days

Wellness discounts

Exclusive deals

Job summary

Sunshine Village Corporation is seeking an Inventory Supervisor to oversee inventory management, quality control, and replenishment for our resort retail operations in Banff. You will work closely with the Retail Assistant Director and Director to monitor on-hand levels, develop action plans, and support both front and back of house operations to ensure a seamless guest experience.

The role requires coordinating with multiple stakeholders, overseeing stock replenishment, and leading the

Qualifications

• Minimum one year in retail inventory/warehouse coordination or equivalent logistics role.
• Strong attention to detail and highly organized.
• Proficiency with MS Office (Word, Excel, Outlook).
• Ability to multi-task and manage people effectively.
• Willing to work early mornings, nights, weekends and holidays.
• Physically able for light lifting and standing for long periods.

Responsibilities

• Manage inventory operations across resort retail locations and stockrooms.
• Oversee product delivery logistics and tracking.
• Contribute to manual product receiving for quality assurance.
• Communicate inventory analytics to meet business goals with upper management.
• Assist with stock replenishment and anticipate inventory problems.
• Complete inventory counts monthly, quarterly and semi-annually.
• Submit invoices for payment and lead communications with logistics.
• Maintain stockroom and backroom standards and conduct monthly system audits.
• Support ecommerce inventory processes including receiving and fulfillment.

Skills

Retail inventory

MS Office

Attention to detail

Multi-tasking

Communication

Tools

MS Office Suite

Job description

Posted Sunday, August 9, 2026 at 8:00 AM

We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on for more information...

Description:

The Inventory Supervisor is responsible for overseeing all aspects of inventory management, standards, and quality control within the retail operation. The role will assist the Retail Assistant Director and Director with week to date, period to date, and year to date on-hand levels, and develop action plans to drive top line sales. They play a critical role in supporting both front and back of house operations to ensure a seamless guest experience. This role will assist with monitoring demand and analyze data to anticipate future supply and logistical needs.

Other responsibilities include ensuring the product received is inputted properly, tasking and overseeing the inventory team to complete replenishment tasks, and ensuring invoicing is completed effectively and timely. They also are responsible for management and organization of storages areas around the resort. This position involves collaborating with various stakeholders, such as the Assistant Inventory Supervisor, Retail Director, Assistant Director, Visual Merchandiser, Ecommerce Specialist, and Key Leaders, to optimize day-to-day operations and enhance the overall guest experience.

Job Functions:

• Manage inventory operations across all resort retail store locations and stockrooms.
• Oversee product delivery logistics and tracking.
• Contribute to manual product receiving for quality assurance.
• Communicate inventory analytics to meet business goals and address issues with upper management.
• Assist with stock replenishment and anticipate inventory problems and shortages.
• Complete inventory counts on a monthly, quarterly, and semi-annual basis.
• Assist with product warranty quality control procedures.
• Submit invoices for payment by the purchasing team.
• Lead communications with logistic departments and manage the entire receiving process from start to finish.
• Ensure accuracy in inventory levels, costs, and margins.
• Maintain stockroom and backroom standards, including cleanliness and organization.
• Conduct monthly audits to verify system accuracy.
• Manage the warranty/defect reporting system and handle internal product orders.
• Assist with reporting and analysis of on-hand inventory levels to drive sales.
• Provide weekly replenishment and out-of-stock reports to support restocking efforts.
• Lead communications with logistic departments for ecommerce inventory logistics.
• Manage the entire ecommerce inventory process, including inventory receiving, integration, order fulfillment, tracking, and shipping logistics.

Other tasks/duties that are required by the Retail Director or Assistant Director.

Experience/Requirements

• Minimum one year’s work experience in retail inventory/warehouse coordination, or an equivalent logistics or management role.
• Strong attention to detail, problem solving skills , and highly organised,
• Strong knowledge of MS Office (Word, Excel, and Outlook)
• Ability to multi-task, coordinate ongoing projects, and manage people effectively.
• Works well under pressure and meeting tight deadlines.
• Positive attitude and contagious enthusiasm for Sunshine Village, Snowsports and people.
• The role should be prepared to work early morning and late-night hours, as well as weekends and holidays.
• This role will be required to participate in inventory counts, which may take place out of gondola hours.

Additional Considerations

• Employees must always be of sound mind, exhibit good judgment, and report to work fit for duty.
• This position at times requires the ability to switch between seated office work and active engagement through the facilities. Constant motion, rotation, occasional lifting, pushing, and pulling of retail items, and a good level of physical fitness is required.
• Required indoor uniform pieces are provided. Everyone working at the Ski Area must be prepared and wear appropriate footwear, gloves, layers, etc. for the conditions and for their role.
• This position at times works alone, handles cash, andpersonalinformation.

This role is subject to all terms and conditions of the Employee Handbook, the HR Policy Manual, and the Alberta Employment Standards Code.

The Perks:

• FREE - Your staff pass is your ticket to ride Sunshine!
• Ski & Ride – Free days & discounts at ski resorts across Canada
• Wellness – Discounted fitness passes, yoga, onsite support & professional support
• Exclusive deals – Brand-named gear & local businesses
• And much, much more!