Retail Customer Service Representative

The Brick; Toronto; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading retail company seeks a Retail Customer Service Representative in Toronto. You will be part of a dynamic team, focused on delivering top-notch customer service and assisting with inquiries. This entry-level position offers a flexible benefits package, competitive salary, and opportunities for professional growth.

Benefits

Flexible benefits package

Employee discounts

Career progression potential

Qualifications

• Strong customer service focus is essential.
• High school diploma or equivalent required.
• Exceptional communication skills, both written and verbal.

Responsibilities

• Respond to customer inquiries in a courteous manner.
• Promote customer loyalty through exceptional support.
• Follow up on customer needs and order reports.

Skills

Strong customer service focus

Exceptional communication skills

Ability to multitask

Team oriented

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Join to apply for the Retail Customer Service Representative role at The Brick

Join to apply for the Retail Customer Service Representative role at The Brick

Get AI-powered advice on this job and more exclusive features.

Is this job for you?

Do you believe in putting the customer first?

Is this job for you?

Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned
  
  

Qualifications

• Strong customer service focus
• Team oriented
• High school diploma or equivalent
• Exceptional communication skills, both written and verbal
• Proven ability to multitask and maintain organization
• Proficiency with computers and Microsoft Office programs
• Flexibility to work all shifts, including evenings and weekends, as required
  
  

Why The Brick?

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.
  
  

Apply now

If you’d like to apply for this role, please contact our recruitment team at [e-mail]

Attach your CV and tell us why you would be a great fit at The Brick!

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Retail

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