Retail Customer Service Representative

The Brick; Toronto; On-site; CAD 46,000 - 51,000; Full time

Job summary

Join a leading company as a Retail Customer Service Representative! You'll directly engage with customers, solve their issues, and contribute to a rewarding team environment. This full-time position offers growth opportunities and a competitive salary while ensuring exemplary service in a dynamic retail setting.

Benefits

Competitive remuneration package

Career progression potential

Employee discounts

Qualifications

• Strong customer service focus.
• Exceptional communication skills, both written and verbal.
• Proven ability to multitask and maintain organization.

Responsibilities

• Respond to customer inquiries and offer solutions.
• Promote customer loyalty by providing exceptional customer support.
• Review and follow up on order reports.

Skills

Customer service focus

Team oriented

Communication skills

Multitasking

Organization

Proficiency with Microsoft Office

Education

High school diploma or equivalent

Job description

Join to apply for the Retail Customer Service Representative role at The Brick

Join to apply for the Retail Customer Service Representative role at The Brick

Is this job for you?

Do you believe in putting the customer first?

Is this job for you?

Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned
  
  

Qualifications

• Strong customer service focus
• Team oriented
• High school diploma or equivalent
• Exceptional communication skills, both written and verbal
• Proven ability to multitask and maintain organization
• Proficiency with computers and Microsoft Office programs
• Flexibility to work all shifts, including evenings and weekends, as required
  
  

Why The Brick?

• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.
  
  

Apply now

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Retail

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