Customer Service Representative / Remote

American Income Life Insurance Company; Toronto; Remote; CAD 40,000 - 55,000; Full time

Job summary

A leading supplemental benefits company is seeking Benefits Representatives to join their expanding team in Toronto. This role involves assisting customers with product information and coverage, utilizing exceptional customer service skills. Candidates will benefit from hands-on training, weekly pay, bonuses, and remote work options, promoting a professional and dynamic work environment.

Benefits

Hands-on training

Weekly pay

Bonuses

Residual income

Company-paid trips

Remote work options

Qualifications

• Experience in customer service or sales.
• Ability to build rapport with clients.
• Excellent written and verbal communication skills.

Responsibilities

• Provide product and service information to customers.
• Answer customer queries about their coverage.
• Maintain knowledge of evolving products and services.

Skills

Customer service

Sales

Communication

Job description

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation, serving customers for over 65 years!

The company is expanding in our territories, and we are in immediate need of dedicated Benefits Representatives with ambitious goals.

Responsibilities :

• Helping customers by providing product and service information
• Answering customer questions regarding their coverage
• Developing and maintaining a knowledge base of the evolving products and services
• Regularly reviewing these agreements to develop more cost-effective plans

Qualifications :

• Previous experience in customer service, sales, or related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Candidate Qualities :

• A sharp individual with an entrepreneurial mindset
• A team player who works well under pressure
• Professional communication skills

Benefits :

• Hands-on training
• Weekly pay
• Bonuses
• Residual income
• Company-paid trips
• Remote work options

Apply now to learn more about what we do and how you can be part of our team today!

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