Remote French Bilingual Customer Service Rep

ABL Employment.com; Toronto; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading company in the telecommunications industry is hiring Customer Service Representatives fluent in French and English for a full-time remote position. You'll handle inbound calls, assist customers with their needs, and number of perks include direct-hire opportunities and room for advancement. Training is compensated at $18/hour, increasing to $19.25/hour post-training, with a refer-a-friend bonus available.

Benefits

Direct-hire position

Room to grow & advance

All equipment shipped to your home

Refer a friend bonus

Qualifications

• Fluency in both French and English is mandatory.
• At least 6 months of customer service experience.
• Computer must be hard-wired to the internet.

Responsibilities

• Communicating with customers through inbound calls.
• Identifying customer needs through active listening.
• Taking payment and explaining charges.

Skills

Fluency in French

Fluency in English

Active Listening

Customer Service

Education

High School Diploma or Equivalent

Job description

Now hiring Customer Service Representatives that are fluent in both French & English! Work from home! Full time hours! Work in the telecommunications industry!

Must be currently living in Canada with a valid SIN.

Advantages of this position include :

• Direct-hire position – let us connect you with this career opportunity
• 18 / hour pay rate during training, $19.25 / hour pay rate after training
• Refer a friend bonus
• Room to grow & advance
• All equipment is shipped directly to your home
• 100% work from home

You will be communicating with customers through inbound calls, identifying customer needs through active listening to answer questions, assist with troubleshooting, or make product recommendations based on the customers' needs. You will take payment, explain charges, and help customers navigate self-serve.

All applicants must be currently residing in Canada and able to work full time (40 hours per week) on SIN. You will work 8 to 9.5 hour shifts, 5 shifts per week. Your shifts will fall between the hours of 7am and midnight, Monday to Sunday.

Minimum Requirements :

All applicants must be fluent in both French and English, have a high school diploma or equivalent, have at least 6 months of customer service experience, and have your computer hard-wired to the internet.

To speed up the hiring process, apply directly to this position with your resume as a Word Document or PDF (other formats will cause an error). This will create a unique file for you in our system and a short questionnaire will be emailed and texted out to you. You can also email your resume to [emailprotected] . If your experience and preferences are a match for our role, we will contact you.

Please complete the questionnaire to help set up your file with us.

J-18808-Ljbffr

Create a job alert for this search