Assistant Store Manager

RGIT Australia; Ottawa; On-site; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Health and dental benefits

Employee Assistance Program

Paid time off

Continual learning and growth

Employee incentives and social events

Job summary

Inspired Cannabis is seeking an Assistant Store Manager to lead a retail location, coach the team, drive sales, and ensure excellent customer experiences.

You’ll work on the sales floor with the team, develop leadership skills, and act as the leader in charge when the Store Manager is away. Prior supervisory experience is a plus as you help grow a high-performing store team.

Qualifications

• 2+ years of retail, hospitality, or customer-facing experience.
• Experience in supervisory or management roles preferred.
• Strong interest in leading people and developing management skills.
• Customer service and sales instincts.

Responsibilities

• Deliver high-quality customer service and handle escalations.
• Coach team on cannabis education and product recommendations.
• Support achievement of store sales targets.
• Lead and train team during shifts.
• Oversee daily operations and ensure policy compliance.
• Maintain store standards, merchandising, and cleanliness.
• Open/close procedures including cash handling.

Skills

Retail leadership

Customer service

Sales techniques

Communication

Problem solving

POS systems

Inventory management

Cannabis certification

Tools

POS systems

Inventory management software

Job description

Full-time Permanent management

Posted 21 Aug 2026

Description

Starting Rate: $20.00 / hour

Employment Status: Full-Time

The Role

Inspired Cannabis is looking for an Assistant Store Manager to help lead one of our retail locations and create a store where customers love to shop and employees are proud to work. As the Store Manager’s right hand, you’ll help keep the store running at its best, coaching the team, driving sales, creating great customer experiences, and keeping day‑to‑day operations on track. You’ll be hands‑on, spending plenty of time on the floor alongside your team while also developing your leadership skills and learning what it takes to run a successful retail business. When the Store Manager isn’t there, you’re the leader in charge.

This is a great opportunity for someone who already has some leadership experience and is ready to take the next step.

Why Join Us?

• Access to health and dental benefits.
• Employee Assistance Program.
• Paid time off.
• Continual learning, cross‑training, and opportunities to grow.
• Employee incentives and social events.
• The opportunity to build your leadership skills and grow your retail career.

What You’ll Do

• Deliver and model consistent, high‑quality customer service, including addressing and resolving escalations.
• Support team members in providing informed and responsible cannabis education.
• Support the achievement of individual and store sales targets.
• Coach team members on product recommendations and sales techniques.
• Identify opportunities to improve sales performance and customer retention.
• Maintain strong knowledge of products, categories, and regulations, and support ongoing team education.
• Execute opening and closing procedures, including cash management.
• Oversee daily store operations and ensure compliance with all regulations and policies.
• Maintain store standards, including cleanliness, merchandising, and organization.
• Provide on‑shift leadership and direction to team members.
• Support the training and onboarding of new employees.
• Foster a positive, accountable, and team‑oriented work environment.

What You’ll Bring

• 2+ years of retail, hospitality, or customer‑facing experience.
• Previous supervisory, keyholder, or management experience is preferred.
• A genuine interest in leading people and developing your management skills.
• Strong customer service and sales instincts.
• A positive, hands‑on approach — you’re comfortable jumping in wherever the team needs you.
• Strong communication, organization, and problem‑solving skills.

• The confidence to make decisions and take ownership when you’re leading the store.
• Cannabis retail experience is an asset, but a willingness to learn is essential.
• Demonstrated ability to lead and motivate a team, fostering a positive and productive work environment.
• Proficiency in retail point‑of‑sale (POS) systems and inventory management software.
• Ability to obtain and maintain the required provincial cannabis certification.
• Flexible availability, including evenings and weekends.
• Ability to stand for extended periods and lift up to 20 lbs.

How We Work

• Raise the Bar — Look for ways to make the store, the team, and yourself better.
• People‑Powered — Support your team, share what you know, and help others succeed.
• Own It — Step up, solve problems, and take responsibility for the results.
• Ride the Wave — Retail moves fast. Stay flexible and ready to adapt.
• Win Together & Have Fun — Work hard, celebrate the wins, and enjoy being part of the team.