Restoration Project Navigator

ServiceMaster Restore of Winnipeg; Winnipeg; On-site; CAD 40,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

Benefits for qualifying employees

Training opportunities

Growth potential

Supportive team environment

Meaningful work helping customers

Job summary

ServiceMaster Restore of Winnipeg seeks a Project Coordinator who thrives on staying organized and helping teams deliver restoration projects on time. You will support Project Managers, coordinate schedules, communicate with customers and insurance partners, and maintain project files to ensure a smooth, well-documented process.

This role emphasizes customer service, multi-tasking in a fast-paced environment, and ensuring colleagues stay informed.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent communication and customer service abilities.
• Positive attitude and willingness to help wherever needed.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong follow-through and a commitment to getting things done.
• Proficiency with Microsoft Office, particularly Outlook and Excel.
• Experience in administration, customer service, coordination, restoration or project support roles.

Responsibilities

• Support Project Managers in coordinating restoration projects from start to finish.
• Communicate with customers, insurance partners, subcontractors, and team members.
• Help keep schedules, job files, and project documentation organized and up to date.
• Monitor project progress and help ensure important information is communicated to the right people.
• Assist with customer updates and help create a positive customer experience.
• Support compliance, reporting, and administrative requirements throughout the life of a project.
• Help identify potential issues and ensure they are brought forward for resolution.
• Work closely with multiple departments to keep projects moving efficiently.

Skills

Organizational skills

Communication

Customer service

Multitasking

Attention to detail

Tools

Microsoft Office

Job description

ServiceMaster Restore of Winnipeg seeks a Project Coordinator who thrives on staying organized and helping teams deliver restoration projects on time. You will support Project Managers, coordinate schedules, communicate with customers and insurance partners, and maintain project files to ensure a smooth, well-documented process.

This role emphasizes customer service, multi-tasking in a fast-paced environment, and ensuring colleagues stay informed.