Restaurant Team Lead - Guest Experience & Ops

Subway; Hamilton; On-site; CAD 2,342,000 - 3,031,000; Full time

Benefits offered by this job

Brand partnership discounts

Scholarship Opportunities

University course credits

Hands on career experience

Job summary

Subway in Hamilton is seeking an Assistant Manager to oversee daily operations, deliver an excellent guest experience, ensure food is prepared and served to standard, and keep the restaurant clean, safe, and inviting. You will also help with inventory, scheduling, and staff supervision to maintain smooth service.

This role involves coordinating events, training staff for promotions, and working with the team to meet brand standards across safety and security.

Qualifications

• High school diploma or equivalent required.
• Experience in a restaurant operation, preferably with supervisory experience.
• Excellent communicator with ability to work with all levels of team members.
• Computer knowledge is desirable.

Responsibilities

• Provide an excellent Guest experience.
• Ensure foods are prepared and served to standard.
• Keep the restaurant functional, clean and beautiful.
• Control inventory.
• Schedule and supervise staff.
• Maintain standards of restaurant safety and security.
• Be a team player.
• Manage a staff of 4-12 including assigning and evaluating work.
• Assist in planning events and promotions, training needed for events.
• Assist with product ordering and inventory as needed.

Skills

Excellent communication

Team collaboration

Staff supervision

Education

High school diploma or equivalent

Tools

POS system

Job description

Subway in Hamilton is seeking an Assistant Manager to oversee daily operations, deliver an excellent guest experience, ensure food is prepared and served to standard, and keep the restaurant clean, safe, and inviting. You will also help with inventory, scheduling, and staff supervision to maintain smooth service.

This role involves coordinating events, training staff for promotions, and working with the team to meet brand standards across safety and security.